Part Time Retail Assistant | Relay

Lagardere AWPL External Careers; Auckland; On-site; NZD 9,000 - 14,000; Part time

Benefits offered by this job

Parking

Dynamic Airport Environment

Staff Discounts

Career Development

Paid Parental Leave

Employee Referral Program

Wellbeing Leave

Employee Assistance Program

Job summary

LagardèreAWPL is seeking a Part-Time Retail Assistant to join the Relay team at Auckland Airport. The shift is Sundays, 12:00 PM - 8:30 PM, totaling 8 hours per week, in a dynamic airport environment.

You’ll deliver outstanding customer service, help customers discover books, tech, and grab-and-go items, and keep the store well stocked and presented. This role offers growth opportunities and a vibrant team setting.

Qualifications

• Excellent customer service and selling skills.
• Ability to work under pressure in a fast-paced environment.
• Stock replenishment, merchandising, and maintaining store presentation.
• Prior experience preparing/serving grab-and-go food or coffee is ideal.

Responsibilities

• Deliver outstanding customer service & expert product recommendations
• Keep the store looking vibrant & well-stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

Skills

Customer service

Selling skills

Pressure handling

Stock replenishment

Merchandising

Store presentation

Food/coffee prep

Job description

Relay, your journey starts here

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

We’re looking for a Part-Time Retail Assistant to join our Relay team at Auckland Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!
Relay offers a wide selection of beverages, fresh grab-and-go options, and everyday health and beauty essentials.

Assist customers in finding their latest read, in exploring our tech section for headphones, chargers, and handy gadgets, and in ensuring they find exactly what they need, right when they need it!

Shift: Sunday, 12:00 PM - 8:30 PM
Hours: 8 hours per week

What You’ll Do:

• Deliver outstanding customer service & expert product recommendations
• Keep the store looking vibrant & well-stocked
• Process transactions smoothly & efficiently
• Assist customers with queries in a friendly, professional manner

What We’re Looking For:

• Excellent customer service and selling skills.
• Ability to work under pressure in a fast-paced environment.
• Stock replenishment, merchandising, and maintaining store presentation.
• Prior experience in preparing and serving grab-and-go food and/orpreparing coffee is ideal.

Perks & Benefits:

• Parking - Based on location we offer free/subsidised airport parking for our employees
• Dynamic Airport Environment - Work where no two days are the same
• Staff Discounts - Get exclusive discounts on products in our stores + extra savings on water & hot beverages
• Career Development - We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
• Paid Parental Leave - We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
• Employee Referral Program - Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
• Wellbeing Leave - From day one our permanent employees receive a paid Wellbeing Leave day
• Employee Assistance Program - Everyone has FREE access to TELUS Health - a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

AtLagardèreAWPL,we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.