Spa Massage Therapists

Belgravia Health and Leisure Group Pty Ltd; Rotorua; On-site; NZD 39,000 - 48,000; Part time

Job summary

Wai Ariki Hot Springs & Spa in Rotorua is seeking a passionate Spa Massage Therapist to join our world-class facility. You will provide high-quality spa treatments, guide guests through experiences, and contribute to a serene, culturally respectful environment.

This role offers casual and part-time hours with weekend shifts. Applicants should have NZ spa therapy qualifications and a focus on guest satisfaction within Ngati Whakaue Maori cultural context.

Qualifications

• Spa therapy qualification(s) required or equivalent.
• Strong customer service and guest care skills."
• Attention to cleanliness and presentation standards.

Responsibilities

• Deliver all spa services and treatments.
• Maintain a 5-star standard of service and appearance.
• Ensure spa facilities are clean, orderly, and safe.

Skills

Spa therapy

Customer service

Education

NZ Certificate in Spa Therapy (Lvl 5)

NZ Diploma in Wellness & Relaxation Massage (Lvl 5)

Job description

Spa Massage Therapist, Wai Ariki Hot Springs & Spa

New Zealand, Wai Ariki Hot Springs & Spa - Rotorua 3010

• An unforgettable, authentic, world-class guest experience
• $28 - $35 per hour depending on experience and qualifications
• Casual and part time roles available.
• Weekend work will be required.

“Ko te ihu o te waka kei Maketu, ko te kei o te waka kei Tongariro”

Handed down through generations, journey back in time and experience an exquisite series of age-old healing practices in a setting that calms the mind. As a sense of place, we pay homage to those who have walked before us, our tipuna, offering a beautiful selection of rituals drawn down from Ngati Whakaue Maori Culture, traditions, and nature’s own Aotearoa.

Welcome to Wai Ariki – a world class unique cultural and spa treatment experience that is proudly Ngati Whakaue Maori. This brand-new facility is a jewel in Rotorua’s crown, bringing together the historic healing qualities of the geothermal waters with our unique Ngati Whakaue Maori culture to bring a truly outstanding experience to visitors, within a spectacular setting.

About the Role

This is a unique opportunity, guided by a strong Ngati Whakaue Maori cultural story to establish a world class Spa and Wellness facility. Kaupapa Ngati Whakaue Maori principles, (manaakitanga, whanaungatanga and aroha) underpin the Spa’s unique ‘point of difference’ and authenticity.

The Spa Therapist will deliver unrivalled customer care and skilled expertise in all guest encounters from treatment delivery and retail recommendations. Aside from being responsible for the consistent delivery of exceptional spa services, the Spa Therapist is also responsible for the general upkeep of the spa facility including cleanliness, order and demonstrates a commitment to standard operational practices.

Key Accountabilities

• Deliver all spa services and support the day-to-day operations in the Sanctuary
• Spa within the guidelines provided
• Deliver a high standard of service delivery and presentation
• Ensure working spaces are clean and presentable to a 5-star standard
• Adhere to all relevant spa health and safety guidelines
• Provide the highest level of guest experience
• Help ensure product waste is minimised

Essential

One of the following (or equivalent)

• New Zealand Certificate in Spa Therapy (Level 5)
• New Zealand Diploma in Wellness and Relaxation Massage (Level 5)

Desirable

• Ability to understand and speak Te Reo Maori
• Willingness to embrace and learn tikanga and Te Ao Maori

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.