Solution Architect - Modern Platforms

Datacom; Auckland; On-site; NZD 150,000 - 210,000; Full time

Benefits offered by this job

Paid parental leave

Employee Assistance Program

Ongoing learning and certifications

Career development opportunities

Employee discounts

Recognition program

Meaningful work

Job summary

Datacom is seeking a Solution Architect for its Managed Operations - Modern Platforms capability. You will design and deliver IT solutions to modernise and optimise customer environments, working across public and private sectors.

The role blends presales expertise with deep knowledge of Microsoft, Oracle, cloud, and hybrid platforms. You will lead workshops, produce ROMs and SOWs, craft enterprise solution designs, and partner with delivery teams to ensure successful execution.

Qualifications

• 10+ years' experience designing, installing, and/or supporting Microsoft, Oracle or VMware solutions.
• 1-5 years' experience in scoping and pricing infrastructure or cloud-based project services engagements.
• Strong understanding of hybrid cloud (Azure), Microsoft 365, and on-premises-to-cloud migration strategies.
• Proven experience producing ROMs, SOWs, proposals, and high-level design documents for mid-to-large customers.
• Commercial acumen and experience pricing project and managed service engagements.
• Excellent stakeholder management, communication and presentation skills.

Responsibilities

• Lead presales workshops and customer consultations to shape technical solutions for business outcomes.
• Produce SOWs, proposals, and ROM documents that are commercially sound and technically robust.
• Build and present solution designs for Datacom's Managed Operations products and services.
• Lead solutioning and pricing elements for bids and RFP responses across multi-service line opportunities.
• Partner with delivery and engineering teams to ensure seamless execution of designed solutions.
• Engage with vendors to secure best pricing and maintain up-to-date knowledge of technologies.
• Mentor and support architects and engineers in their technical growth and identify new business opportunities.

Job description

About us

At Datacom, we combine technology,expertise, and talented people to helporganisationsthrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whetherwe'resupporting governments, enterpriseorganisations, or growing businesses,we'recommitted to creating meaningful outcomes for our customers, communities, and each other.

About the Role (your why)

We're looking for a Solution Architect to join our Managed Operations - Modern Platforms capability team. This role plays a pivotal part in designing and delivering transformative IT solutions that help our customers modernise, mature and optimise their IT environments. You'll work across a wide customer base - from public to private sector organisations - delivering outcomes that enhance business performance, uplift service delivery, and reduce risk.

As a trusted advisor, you'll partner closely with our sales, delivery, and service teams to scope and solution complex infrastructure transformation projects, blending presales expertise with deep technical knowledge across Microsoft, Oracle, cloud, and hybrid platform technologies.

What you'll do

As a Solution Architect, you will be focused on:

• Leading presales workshops and customer consultations to shape technical solutions aligned to business outcomes.
• Producing Statements of Work (SOWs), proposals, and Rough Order of Magnitude (ROM) documents that are commercially sound and technically robust.
• Building and presenting solution designs for Datacom's Managed Operations products and services, including enterprise backup, storage, infrastructure, and middleware platforms.
• Leading solutioning and pricing elements for bids and RFP responses across multi-service line opportunities.
• Partnering with delivery and engineering teams to ensure seamless execution of designed solutions.
• Engaging with vendors to secure best pricing, build strong partnerships, and keep ahead of evolving technologies.
• Mentoring and supporting architects and engineers in their technical growth, while identifying new business opportunities and service improvements.

What you'll bring

Required experience:

• 10+ years' experience designing, installing, and/or supporting Microsoft, Oracle or VMware solutions.
• 1-5 years' experience in scoping and pricing Infrastructure or Cloud based project services engagements.
• Strong understanding of hybrid cloud (particularly Azure), Microsoft 365, and 'on-premises to cloud' migration strategies.
• Proven experience producing ROMs, SOWs, proposals, and high-level design documents for mid-to-large customers.
• Commercial acumen and experience pricing project and managed service engagements.
• Excellent stakeholder management, communication and presentation skills.

Nice to have:

• Knowledge of backup, storage and recovery technologies such as Veeam, Commvault, Rubrik, Zerto, or Nutanix.
• Familiarity with enterprise management and automation tools (e.g. monitoring, ITSM, asset management).
• Experience working within complex commercial arrangements or bid teams.
• Certifications in Microsoft, ITIL, project management, or architecture frameworks.

Culture and benefits

Join a team whereyou'llbe supported to grow your career,prioritiseyour wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits,we'recommitted to helping our people thrive both professionally and personally.

We'repassionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whetheryou'redeveloping new skills, tackling complex challenges, or collaborating with some of the best minds in the industry,you'llbe part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

• Paid parental leave
• 24/7 Employee Assistance Programme(DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry-leading learning platforms and future skills training
• Recognition programmesthat celebrategreat work
• Great employee discounts and financial wellbeing benefits
• Meaningful work that makes a real impact