Solution Architect

Datacom; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Paid parental leave

Employee Assistance Programme (DataC a

Ongoing learning and certifications

Industry-leading learning platforms

Employee discounts

Meaningful work

Job summary

Datacom is seeking a Solution Architect to join our Managed Operations – Modern Platforms capability team. You will design and deliver transformative IT solutions across a wide customer base, focused on modernising and optimising IT environments.

You will lead presales workshops, produce SOWs and ROMs, design enterprise backup/storage/infrastructure/middleware platforms, and mentor engineers while pursuing new business opportunities.

Qualifications

• Excellent stakeholder management, communication and presentation skills.

Responsibilities

• Leading presales workshops and customer consultations to shape technical solutions aligned to business outcomes.
• Producing Statements of Work (SOWs), proposals, and ROM documents that are commercially sound and technically robust.
• Building and presenting solution designs for Datacom’s Managed Operations products and services, including enterprise backup, storage, infrastructure, and middleware platforms.
• Leading solutioning and pricing elements for bids and RFP responses across multi-service line opportunities.
• Partnering with delivery and engineering teams to ensure seamless execution of designed solutions.
• Engaging with vendors to secure best pricing, build strong partnerships, and keep ahead of evolving technologies.
• Mentoring and supporting architects and engineers in their technical growth, while identifying new business opportunities and service improvements.

Skills

Stakeholder management

Communication

Presentation skills

Tools

Microsoft

Oracle

VMware

Job description

About us

At Datacom, we combine technology,expertise, and talented people to helporganisationsthrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whetherwe'resupporting governments, enterpriseorganisations, or growing businesses,we'recommitted to creating meaningful outcomes for our customers, communities, and each other.

About the Role (your why)

We’re looking for a Solution Architect to join our Managed Operations – Modern Platforms capability team. This role plays a pivotal part in designing and delivering transformative IT solutions that help our customers modernise, mature and optimise their IT environments. You’ll work across a wide customer base — from public to private sector organisations — delivering outcomes that enhance business performance, uplift service delivery, and reduce risk.

As a trusted advisor, you’ll partner closely with our sales, delivery, and service teams to scope and solution complex infrastructure transformation projects, blending presales expertise with deep technical knowledge across Microsoft, Oracle, cloud, and hybrid platform technologies.

What you’ll do

As a Solution Architect, you will be focused on:

• Leading presales workshops and customer consultations to shape technical solutions aligned to business outcomes.
• Producing Statements of Work (SOWs), proposals, and Rough Order of Magnitude (ROM) documents that are commercially sound and technically robust.
• Building and presenting solution designs for Datacom’s Managed Operations products and services, including enterprise backup, storage, infrastructure, and middleware platforms.
• Leading solutioning and pricing elements for bids and RFP responses across multi-service line opportunities.
• Partnering with delivery and engineering teams to ensure seamless execution of designed solutions.
• Engaging with vendors to secure best pricing, build strong partnerships, and keep ahead of evolving technologies.
• Mentoring and supporting architects and engineers in their technical growth, while identifying new business opportunities and service improvements.

What you’ll bring

Required experience:

• 10+ years’ experience designing, installing, and/or supporting Microsoft, Oracle or VMware solutions.
• 1–5 years' experience in scoping and pricing Infrastructure or Cloud based project services engagements.
• Strong understanding of hybrid cloud (particularly Azure), Microsoft 365, and ’on-premises to cloud’ migration strategies.
• Proven experience producing ROMs, SOWs, proposals, and high-level design documents for mid-to-large customers.
• Commercial acumen and experience pricing project and managed service engagements.
• Excellent stakeholder management, communication and presentation skills.

Nice to have:

• Knowledge of backup, storage and recovery technologies such as Veeam, Commvault, Rubrik, Zerto, or Nutanix.
• Familiarity with enterprise management and automation tools (e.g. monitoring, ITSM, asset management).
• Experience working within complex commercial arrangements or bid teams.
• Certifications in Microsoft, ITIL, project management, or architecture frameworks.

Culture and benefits

Join a team whereyou'llbe supported to grow your career,prioritiseyour wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits,we'recommitted to helping our people thrive both professionally and personally.

We'repassionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whetheryou'redeveloping new skills, tackling complex challenges, or collaborating with some of the best minds in the industry,you’llbe part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

• Paid parental leave
• 24/5 Employee AssistanceProgramme(DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry-leading learning platforms and future skills training
• Recognitionprogrammesthat celebrategreat work
• Great employee discounts and financial wellbeing benefits
• Meaningful work that makes a real impact