Software Developer

Kiwifirst NZ Ltd; New Zealand; On-site; NZD 65,000 - 85,000; Full time

Job summary

Kiwifirst NZ Ltd in Lower Hutt is seeking an experienced IT professional to join a small, supportive team and focus on maintaining and improving the CRM used by our local outbound call centre. You will also maintain integrations with PBX and local network appliances, working with the IT Support Technician to assist staff.

The environment is a mix of Windows and Linux, so hands-on exposure to both is essential.

Qualifications

• Experience maintaining and improving CRM systems in a small team.
• Ability to maintain integrations with local PBX and network appliances.
• Familiarity with Windows and Linux environments.

Responsibilities

• Maintain and improve the CRM suite used by the local outbound call centre.
• Maintain integrations with PBX and local network appliances.
• Collaborate with IT Support Technician to assist staff during incidents.
• Work with a mixed Windows/Linux stack and manage hardware/network tasks.

Skills

SQL Server

Active Directory

Hyper-V

Linux terminal

Hardware & Networking

Job description

Kiwifirst NZ Ltd is a 100% NZ owned and operated, based in Lower Hutt. For over 30 years we have worked alongside children's charities in the Not-For-Profit sector specialising in donor acquisition, retention and data management. If you are looking for a job that is unique, rewarding and satisfying then this is the job for you.

Our team is made up of people who are passionate about the work we do and the impact it makes, with a supportive environment that encourages people to grow and be their best.

Most of out team are at the later stages of their working life and see this as an opportunity to put their years of experience towards a meaningful cause. If this sounds like a company you would like to work for we want to hear from you.

About the role:

We have an exciting opportunity for a mature, experienced ,hardworking and proactive individual to join our small team. It is a varied, people-first role with a primary focus on maintaining and improving the internally developed CRM (Customer Relationship Management) suite, for a small, local outbound call centre.

There will also be a component of maintaining integrations with local network appliances( e.g. PBX).

Working with the IT Support Technician to support staff when needed.

With a primarily locally hosted stack comprised of both Windows and Linux components, familiarity with both is needed.

While generally not a fast-paced environment, being able to work well and prioritise tasks through the occasional crisis is essential.

Technical Requirements:

• Microsoft SQL Server Experience;
• Familiar with Microsoft Active Directory, on-premises;
• Experience with Microsoft Hyper-V;
• Experience with Linux terminal environments (Ubuntu/Debian);
• Comfortable working on hardware, networking, alongside our IT support technician;

Other requirements:

• Driver's license for occasional offsite maintenance;
• Demonstrably patient with others, particularly those not confident with computers;
• Able to listen to and consider internal user feedback;
• Able to communicate in normal language to staff around technical changes/concepts when needed (i.e. minimal technobabble);
• Able to keep a level head in a crisis;