SmartGrass Operations Coordinator | Auckland

SmartGrass NZ; Auckland; Hybrid; NZD 70,000 - 80,000; Full time

Benefits offered by this job

$70–80k salary depending on experience

3-piece Apple kit

Solid team environment

Clear progression opportunities

Job summary

A leading artificial grass specialist in New Zealand seeks an Operations Coordinator to manage installations and schedules. This role requires coordinating between sales, installers, and clients to ensure smooth operations. The ideal candidate is organized, analytical, and enjoys client interactions. Salary ranges from $70k to $80k based on experience. Opportunities for career progression are available as the company grows. Can be based in Christchurch, Wellington, or Auckland.

Qualifications

• Experience coordinating schedules and crews in construction or logistics.
• Strong comfort with technology and process improvement.
• Ability to manage multiple priorities effectively.

Responsibilities

• Plan and manage schedules for residential and commercial installations.
• Serve as the main contact for clients post-sale.
• Allocate resources such as crews, vehicles, and materials.

Skills

Coordination

Analytical skills

Organizational skills

Client communication

Tech-savviness

Job description

Overview

Come in, SmartGrass air traffic control. You’re cleared for take-off. Installs are stacking up. Crews are moving. Clients need updates. Materials are inbound and timelines matter. We’re looking for the person who can see the whole airspace — what needs landing now, what can circle, and what needs rerouting. You keep jobs moving, installers supported, clients informed. When you’re in the seat, things just… run better. This is the control tower of SmartGrass.

Who We Are

SmartGrass is a leading artificial grass specialist delivering high-quality residential, commercial, and sports installations across New Zealand. We’re a fast-growing business in a growing industry, backed by modern systems, good tech, and people who care about doing things well.

About the Role

The Operations Coordinator is the backbone of SmartGrass operations. You plan the work, align resources, support installers, and keep clients confident from first contact to completion.

You sit between sales, installers, suppliers, and clients - bringing structure, alignment, and follow-through. You’re analytical and organised, but just as comfortable dealing with people and making decisions when plans shift.

What This Looks Like

You’ll line up residential and commercial installs, lock in schedules, allocate crews, vehicles, and materials, and make sure everyone knows where they need to be and when.

You’ll be the main point of contact for clients post-sale, keeping communication clear and work moving. You’ll work closely with the National Operations Manager, using modern systems to keep the operation running smoothly.

If you like staying two steps ahead and finishing the day knowing everything landed where it should - this will be your kind of role.

This Role Is For You If

• Things run better when you’re involved
• You like seeing projects through to the very end
• You enjoy being connected to clients and real-world outcomes
• You’re comfortable juggling priorities and making decisions
• You embrace systems, tech, and process improvement
• You want to grow with a business that’s going places

If you’ve spent time in the control tower, coordinating crews, schedules, and moving parts in construction, logistics, property or facilities, or a fast-paced retail operation - you’ll feel right at home.

Perks of the Job

• $70–80k salary, depending on experience
• 3-piece Apple kit
• Can be based in our Christchurch, Wellington, or Auckland locations
• A solid, down-to-earth team
• A role that genuinely matters to business performance
• Clear progression as SmartGrass continues to grow

P.S. Not quite your runway? No stress. Check out our other roles - we’re growing fast and there might be another seat here with your name on it.