Skincare Specialist

Chanel, Inc.; Auckland; On-site; NZD 28,000 - 41,000; Part time

Benefits offered by this job

Employee discount

Product training

Staff discount

Job summary

CHANEL Auckland Britomart is seeking a Skincare Specialist to deliver bespoke facial treatments, provide expert skincare advice, and build lasting client relationships in a luxury retail setting.

Ideal candidates bring beauty therapy credentials, CIDESCO/CIBTAC certification is valued, and enjoy a part-time 30-hour schedule with some weekends and late shifts.

Qualifications

• Expert knowledge of skincare and facial treatments.
• Experience explaining skincare and Chanel treatments to clients.
• Strong storytelling to engage clients and team.
• Professional beauty certification or diploma.
• CIDESCO/CIBTAC certifications highly regarded.
• Part-time role with 30 hours weekly, some weekends/evenings.

Responsibilities

• Provide personalized skincare consultations and facial massages.
• Recommend skincare programs and Chanel products.
• Share Chanel techniques and tips with clients.
• Educate Beauty Advisors as a voice of influence and inspiration.
• Build long-term client relationships and repeat business.
• Uphold brand standards, presentation and discretion.

Skills

Skincare knowledge

Customer service

Sales skills

Communication

Education

Beauty therapy diploma

CIDESCO/CIBTAC certifications

Job description

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.

We are now seeking a Skincare Specailist in our Britomart Boutique.

ABOUT THE JOB

As an expert in their field, the Skincare Specailist curates a unique Brand experience by delivering bespoke facial treatments in chair, ensuring each client interaction reflects excellence, professionalism and deep product expertise. Combining knowledge with a refined client-centric approach, the Skincare Specailist provides tailored skincare advice, educates clients on effective skincare regimes, and builds meaningful, trust-based relationships that reinforce the Brand’s premium positioning. The Skincare Specialist operates as a brand ambassador in motion, upholding the highest standards of presentation, service delivery and discretion while adapting seamlessly to diverse environments.

THE IMPACT YOU CAN CREATE AT CHANEL

You will leverage your warmth, authenticity and genuine spirit to build long-lasting and meaningful relationships with your clients, fostering loyalty and connection whilst making it your mission to exceed your client’s expectations in a way that only CHANEL can.

Key responsibilities:

Provide personalized skincare consultations and facial massage to clients using the unique Chanel trained techniques. Understand client’s needs in skincare, propose personalized skincare program that delivers accurate results to ensure client satisfaction. Share skincare knowledge trends and Chanel facial techniques and tips with clients to inspire them to explore our Beauty range Coach and offer skincare knowledge to Beauty Advisors as a voice of influence and inspiration.

YOU ARE ENERGIZED BY

The Skincare Specailist is a hands on position, that requires the successful candidate to use their Beauty Therapy background, develop client relationships to drive repeat business. You will also be required to sell across all axis of Chanel to enhance the client experience. You will be energized by the Beauty industry and building lasting relationships to achieve results for the business.

WHAT YOU WILL BRING

• Expert knowledge in beauty trends and culture, with an excellent understanding of the skin and skin treatments.
• Experience and understanding working with clients to understand and explain skincare, products and Chanel treatments.
• Storytelling capability and ability to engage and inspire clients and team members.
• Proactive attitude, a self-learner and influencer of Skincare best practice.
• Professional knowledge and certification in beauty therapy or equivalent diploma / certificate.
• International certifications such as CIDESCO Diploma in Aesthetics / CIBTAC Certification is highly regarded.
• Basic makeup skills to finish the client experience would be advantageous.
• This is a part time position of 30 hours, with a roster including some weekends and some late nights.

WHAT CHANEL CAN OFFER YOU

In this position, you will have the opportunity to further develop your skills in luxury retail, makeup, additional beauty categories, and even management through career planning resources, development through formal training programs (in-house and externally), coaching and more. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process.

Our team is selected solely for their talents and capabilities.

We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.