Site Supervisor/Driver

Go Bus; Tūrangi; On-site; NZD 60,000 - 80,000; Full time

Job summary

Go Bus Turangi seeks an experienced Site Supervisor/Driver to oversee safe, timely school transport services across the Turangi contract area. You will lead drivers, manage rosters and engage with schools, caregivers and stakeholders to deliver reliable services.

The role requires an operational mindset, strong people leadership and a commitment to safety excellence in a fast-paced environment.

Qualifications

• Experience in passenger transport or a similar operational environment.
• Strong people leadership capabilities and stakeholder management.
• Clear communication and safety-focused approach.

Responsibilities

• Maintain strong relationships with schools, MoE, caregivers and contractors.
• Ensure services depart on time and KPIs are met.
• Lead and support drivers and staff; manage rosters and recruitment.
• Manage budgets, invoicing and admin tasks with accuracy.
• Promote a safety-first culture and ensure regulatory compliance.
• Identify opportunities to improve systems and processes.

Job description

As Site Supervisor/Driver, you will be responsible for the safe, punctual and efficient delivery of school transport services across the Turangi contract area. You will oversee daily operations, lead and support drivers, manage stakeholder relationships, and ensure all services are delivered in line with contractual, safety and company requirements.

This role requires a strong operational mindset, people leadership capability, and a commitment to customer service and safety excellence.

Key Responsibilities

Customer Service & Stakeholder Management

• Maintain strong relationships with schools, the Ministry of Education, caregivers and contractors.
• Ensure customer enquiries and complaints are managed promptly and professionally.
• Monitor service delivery standards and implement corrective actions where required.

Leadership & Operations

• Provide clear direction and leadership to drivers and support staff.
• Ensure services depart on time and operational KPIs are met.
• Support recruitment, induction and ongoing training of staff.
• Coach and manage performance, including managing employment relations issues.

People & Resource Management

• Ensure sufficient drivers and vehicles are available daily.
• Coordinate staff rosters and duties to meet service requirements.
• Support investigations relating to incidents, accidents and performance matters.

Financial & Administration

• Manage operational budgets and report on variances
• Support purchasing, invoicing and debt processes
• Ensure all required administration is completed accurately and on time

Health, Safety & Compliance

• Promote a strong safety-first culture across the site.
• Ensure compliance with Go Bus Health & Safety, ACC AEP and regulatory requirements.
• Proactively identify and manage hazards, incidents and risks.

Continuous Improvement

• Contribute to a positive, high-performing team culture.
• Identify opportunities to improve systems, processes and work practices.
• Engage with the wider GO Bus and Kinetic management teams.

About You

You will hold a Class 2 licence and P Endorsement, with experience in passenger transport or a similar operational environment. You have proven people leadership skills, strong stakeholder management capability, and can confidently manage day-to-day operations in a fast-paced setting. A practical, solutions-focused approach and strong communication skills are essential.

This is an opportunity to step into a leadership role, supported by an experienced team and clear development pathways. You’ll play a key role in delivering safe and reliable school transport services for the local community.