Operations Lead — Safe Student Transport

Ritchies Transport; Henderson-Massey; On-site; NZD 90,000 - 130,000; Full time

Job summary

Ritchies Transport in Auckland is seeking an experienced Operations Manager to lead our SESTA Auckland operation, delivering safe, reliable transport for students with additional needs. You will supervise supervisors, support drivers, manage service delivery and build strong relationships with schools, caregivers and Ministry stakeholders.

You will oversee daily transport operations, rostering, budget management and health & safety compliance, while driving operational excellence and customer

Qualifications

• Proven people leadership experience.
• Strong operational planning and organisational skills.
• Ability to manage multiple priorities simultaneously.
• Excellent communication and relationship management skills.
• Sound judgement under pressure.
• Experience in health & safety, compliance and performance management.

Responsibilities

• Oversee day-to-day transport operations and service delivery for Auckland SESTA.
• Lead and develop Operations Supervisors; support drivers and rostering.
• Manage budget and drive operational efficiency initiatives.
• Ensure student safety, wellbeing and incident management.
• Maintain strong relationships with schools, caregivers and Ministry stakeholders.
• Monitor contract performance, compliance and health & safety standards.

Skills

People leadership

Operational planning

Stakeholder management

Job description

Ritchies Transport in Auckland is seeking an experienced Operations Manager to lead our SESTA Auckland operation, delivering safe, reliable transport for students with additional needs. You will supervise supervisors, support drivers, manage service delivery and build strong relationships with schools, caregivers and Ministry stakeholders.

You will oversee daily transport operations, rostering, budget management and health & safety compliance, while driving operational excellence and customer