Showroom Assistant Store Manager – Lead, Coach & Sell

Retailworld Resourcing; Bay of Plenty; On-site; NZD 60,000 - 70,000; Full time

Benefits offered by this job

38 hours per week

1% commission on personal sales

Ongoing training

Uncapped earnings

Career development

Job summary

Retailworld Resourcing is seeking an experienced retail leader to join a well-established New Zealand retailer in a consultative showroom in Papamoa. The role focuses on leading a team, delivering exceptional customer service, and driving sales in a showroom environment.

You will support day-to-day operations, coach staff, and maintain premium showroom standards while building strong customer relationships and ensuring accurate quotations and orders. Applicants must have valid NZ working rights.

Qualifications

• Experience leading a retail team in a showroom or store setting.
• Strong consultative sales and customer service capability.
• Able to coach and motivate a team to hit sales targets.

Responsibilities

• Support the Store Manager with day-to-day leadership and operations of the showroom.
• Lead, coach and motivate the team to achieve sales and customer service targets.
• Deliver a personalised showroom experience and tailored product solutions.
• Build genuine customer relationships and guide customers through their purchase.
• Drive sales performance and support the team to achieve targets.
• Maintain high showroom presentation and visual merchandising standards.
• Prepare customer quotations and process orders accurately.
• Assist with rostering, performance management and general store operations.
• Collaborate with the wider team to deliver exceptional customer experiences.

Skills

Retail leadership

Customer service

Coaching

Sales targets

Job description

Retailworld Resourcing is seeking an experienced retail leader to join a well-established New Zealand retailer in a consultative showroom in Papamoa. The role focuses on leading a team, delivering exceptional customer service, and driving sales in a showroom environment.

You will support day-to-day operations, coach staff, and maintain premium showroom standards while building strong customer relationships and ensuring accurate quotations and orders. Applicants must have valid NZ working rights.