Sales and Service Assistant - Full Time - Whakatane

Farmers Trading Company Ltd; Whakatāne; Presencial; NZD 50 000 - 65 000; Tempo integral

Resumo da oferta

Farmers Trading Company Ltd in Whakatane is seeking an experienced Sales and Service Assistant for a full-time role. You will deliver highly personalised service, lead fitting room experiences and provide home styling and product recommendations across departments.

The successful candidate will have 4-5 years of premium retail experience, strong in-store styling, and a proven ability to coach and mentor team members on the shop floor. This is a fast-paced, customer-focused environment.

Qualificações

• 4–5 years' experience in personalised retail selling.
• Experience in in-store styling or personal shopping.
• Ability to guide outfit coordination across departments.
• Experience coaching and mentoring team members on the shop floor.

Responsabilidades

• Deliver highly personalised customer service across multiple categories.
• Lead fitting room experiences, including expert lingerie fittings and style consultations.
• Providing advice and inspiration for home styling and product selections.
• Acting as the go-to service and selling expert on the floor.
• Supporting the development of new team members through hands-on coaching and leadership.

Conhecimentos

Personalised service

In-store styling

Customer coaching

Lingerie fittings

Descrição da oferta de emprego

Sales and Service Assistant - Full Time - Whakatane

Experienced Retail Assistant

Roster: Tuesday to Thursday 10:00-17:00 & Fri & Sat 8:45-17:00

As New Zealand's leading department store, we understand the value of delivering a premium and personalised shopping experience to our loyal customers. To continue setting the standard, we are seeking an exceptionally experienced Retail Assistant to join the team at our Whakatane store.

We're looking for someone who brings at least 4-5 years of proven retail experience in high-touch, customer focused environments, ideally within fashion, homeware or department store settings. This is not an entry level role - we're seeking a confident retail professional with demonstrated expertise in delivering one-on-one service and leading by example on the shop floor.

What YouWill Bring:

• 4-5 years' experience in a personalised retail selling role, ideally in a premium or department store setting
• A strong background in in-store styling or personal shopping, with the ability to tailor product solutions to individual customer needs
• A solid understanding of how to guide customers through outfit coordination, home styling and product pairing across departments
• A proven ability to support, coach and mentor newer team members

What You Will Be Doing:

• Delivering highly personalised customer service across multiple categories
• Lead fitting room experiences, including expert lingerie fittings and style consultations
• Providing advice and inspiration for home styling and product selections
• Acting as the go-to service and selling expert on the floor
• Supporting the development of new team members through hands-on coaching and leadership

We're a fast-paced, customer focused environment, so you'll need to be energetic, proactive and always ready to go the extra mile!

Entitlement to work in New Zealand
In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.

Expertise + Merchandising/Replenishment, Retail Sales...

Job level(s) + 3-7 years relevant experience, 7+ years rel...