Services Manager - Sydney

Richard Crookes Constructions (RCC); Auckland; On-site; NZD 150,000 - 210,000; Full time

Job summary

Richard Crookes Constructions (RCC) Auckland invites applications for a Services Manager to lead and oversee the delivery of quality services for major projects. You will manage the project, optimise processes, and provide strategic guidance to achieve project objectives and client satisfaction.

Key responsibilities include interpreting service drawings, reviewing tender proposals, coordinating design documents, and planning commissioning and handover with the test and commissioning team; strong

Qualifications

• Proven experience in a senior-level services management role on large projects.
• Demonstrated success in leading and managing services teams.
• Expertise in developing and implementing service delivery strategies and best practices.
• Familiarity with construction industry-specific service requirements and standards.
• Experience with client relationship management and satisfaction initiatives.
• Ability to provide strategic guidance on services-related decisions.
• Strong leadership, communication, and organizational skills.
• Proficiency in Microsoft Office applications.

Responsibilities

• Review and interpret contract services drawings and specifications to ensure a full understanding of the project requirements.
• Review Tender Proposals for services trades to identify any further potential in relation to material, equipment, resources, cost and time.
• Liaise with the CA and PM for contract administration procedures to manage claims, securities, variations and other contractual matters relating to services consultants.
• Identify key services design and delivery issues and risks and prepare mitigation and resolution strategies.
• Investigate services design alternatives and cost saving options which achieve key project objectives.
• Monitor the services Design Program in conjunction with the Consultants and [Senior] Project Managers and in accordance with the Procurement and Construction programs.
• Manage the services inputs and outputs against programme through design meetings.
• Manage buildability with RCC Project teams.
• Resolve and manage detailed services design with a keen eye for opportunity to improve project outcomes.
• Coordinate the services design documents to ensure the designed product meets the needs of the Principal and within RCC budget and program.
• Manage the services design documents so that they comply with specified requirements.
• Assist the Project Manager in negotiating Subcontractor packages to ensure full coverage against the Scope of Works required.
• Prior to distribution, review Subcontractor Agreements to ensure that special conditions.
• Plan and manage commissioning and Handover as require with the Test & commissioning team.

Skills

Senior services management

Leadership of services teams

Service delivery strategy

Contract administration awareness

Client relationship management

Strategic guidance

Leadership & communication

MS Office proficiency

Job description

At Richard Crookes Constructions (RCC), we’ve earned a reputation for delivering high-quality projects with certainty. As our business continues to grow, we’re focused on meeting and exceeding the expectations of our clients and industry stakeholders.

We’re committed to building strong, long-term partnerships, and to achieve this, we need the very best construction talent to help us lead major projects.

Why Join RCC?

• Major Project Opportunities: Be part of landmark projects that will shape the future of the industry.
• Career Growth & Development: Access continuous training and development opportunities to elevate your career.
• Family Values: We prioritise a supportive and inclusive culture that values the individual and promotes well-being.
• A Thriving Business: Join a growing company with a strong portfolio, industry momentum, and long-term career potential.

The Role

As a Services Manager, your primary objectives will be to lead and oversee the project, ensuring the effective delivery of quality services to clients and internal stakeholders. You will play a pivotal role in managing the project, optimising processes, and enhancing customer satisfaction. Your focus will be on providing strategic guidance to support the overall services objectives of the project.

• Review and interpret contract services drawings and specifications to ensure a full understanding of the project requirements.
• Review Tender Proposals for services trades to identify any further potential in relation to material, equipment, resources, cost and time.
• Liaise with the CA and PM for contract administration procedures to manage claims, securities, variations and other contractual matters relating to services consultants.
• Identify key services design and delivery issues and risks and prepare mitigation and resolution strategies.
• Investigate services design alternatives and cost saving options which achieve key project objectives.
• Monitor the services Design Program in conjunction with the Consultants and [Senior] Project Managers and in accordance with the Procurement and Construction programs.
• Manage the services inputs and outputs against programme through design meetings.
• Manage buildability with RCC Project teams.
• Resolve and manage detailed services design with a keen eye for opportunity to improve project outcomes.
• Coordinate the services design documents to ensure the designed product meets the needs of the Principal and within RCC budget and program.
• Manage the services design documents so that they comply with specified requirements.
• Assist the Project Manager in negotiating Subcontractor packages to ensure full coverage against the Scope of Works required.
• Prior to distribution, review Subcontractor Agreements to ensure that special conditions.
• Plan and manage commissioning and Handover as require with the Test & commissioning team.

What We’re Looking For

• Proven experience in a senior-level services management role on large projects.
• Demonstrated success in leading and managing services teams.
• Expertise in developing and implementing service delivery strategies and best practices.
• Familiarity with construction industry-specific service requirements and standards.
• Experience with client relationship management and satisfaction initiatives.
• Ability to provide strategic guidance on services-related decisions.
• Strong leadership, communication, and organizational skills.
• Proficiency in Microsoft Office applications.

Ready to Build Your Future?

If you’re looking for the opportunity to work on high-profile projects with a company that values your contributions, we want to hear from you!

We value the knowledge, experience, and perspectives of First Nation peoples, and strongly encourage applications from First Nation candidates.

RCC has a Preferred Supplier Agreement (PSA) in place. We kindly request that no unsolicited CVs or candidate profiles be submitted by recruitment agencies.

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