Service Operations Coordinator – Automotive

CAL>Isuzu Ltd.; Hamilton; Hybrid; NZD 50,000 - 62,000; Full time

Benefits offered by this job

Southern Cross Health Insurance

Free Parking

Birthday Gift

Long Service Rewards

Active Social Club

Ongoing training and development

Job summary

CAL Isuzu is rebuilding its Waikato dealership and seeking a motivated Service Administrator to join the Hamilton team. You will help keep the service operation running smoothly, handle job processing, and coordinate with advisers, workshop, and parts teams.

This role offers career development within a national dealership group, a supportive team, and a competitive remuneration package with health insurance and long-term stability.

Qualifications

• Previous administration experience (automotive or workshop environment ideal).
• Highly organised with strong attention to detail.
• Confident communicator who can manage multiple priorities.
• Comfortable in a fast-paced and evolving environment.
• Tech-savvy and quick to learn new systems.

Responsibilities

• Processing and closing service job cards accurately and efficiently
• Supporting Service Advisors and workshop teams with daily operations
• Managing service documentation, warranties, and compliance records
• Reviewing time clocking reports and ensuring accuracy against timesheets
• Preparing call-out and payroll spreadsheets each Monday morning
• Coordinating communication between service, workshop, and parts teams
• Ensuring all job files are complete, accurate, and audit-ready
• Supporting consistency and process improvement as we upgrade our facility
• General administrative support across the service department

Skills

Administration experience

Organised

Communication

Tech-savvy

Job description

CAL Isuzu is rebuilding its Waikato dealership and seeking a motivated Service Administrator to join the Hamilton team. You will help keep the service operation running smoothly, handle job processing, and coordinate with advisers, workshop, and parts teams.

This role offers career development within a national dealership group, a supportive team, and a competitive remuneration package with health insurance and long-term stability.