Service Delicatessen & Seafood Manager

Foodstuffs NZ; Christchurch; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Staff discount on groceries

Job summary

New World Fendalton, part of Foodstuffs NZ, seeks a Service Delicatessen & Seafood Manager to lead two key fresh food departments. You will drive sales, people development, and maintain top food safety and presentation standards, delivering an outstanding customer experience.

The role requires proven leadership in a supermarket setting, strong customer service focus, and the ability to thrive in a fast-paced environment while maintaining high standards and team performance.

Qualifications

• Proven leadership experience, ideally within a supermarket.
• Strong customer service and communication skills.
• Excellent organisational and time management abilities.
• Ability to build a positive team culture and lead two departments.

Responsibilities

• Lead and develop a high-performing Delicatessen and Seafood team.
• Drive exceptional customer service and a engaging shopping experience.
• Manage department sales, margins and productivity targets.
• Ensure high standards of food safety, quality and compliance.
• Plan production and stock levels to keep departments well presented and stocked.

Skills

Leadership

Customer service

Communication

Organisation

People leadership

Job description

We have an exciting opportunity for an enthusiastic and driven leader to join our management team as Service Delicatessen & Seafood Manager at New World Fendalton.

This is a fantastic opportunity to lead two of our key fresh food departments and play an integral role in delivering the exceptional product quality and customer experience that our store is known for.

As Service Delicatessen & Seafood Manager, you will be responsible for the day-to-day operation of the departments, leading and developing your team, maintaining high food safety and presentation standards, and driving sales and profitability.

We are looking for someone who is passionate about fresh food, enjoys working in a fast-paced environment, and takes pride in delivering outstanding results through great leadership.

Key Responsibilities

• Leading, coaching, and developing a high-performing team
• Delivering exceptional customer service and creating an engaging shopping experience
• Managing department sales, margins, and productivity targets
• Maintaining excellent food safety, quality, and compliance standards
• Planning production levels and managing stock effectively
• Ensuring departments are well presented, fully stocked, and commercially focused
• Building a positive team culture focused on performance and customer satisfaction

What We're Looking For

• Proven leadership experience, ideally within a supermarket.
• A genuine passion for food and customer service
• Strong organisational and time management skills
• Excellent communication and people leadership abilities
• Attention to detail and commitment to high standards
• The ability to thrive in a busy and fast-paced environment
• Experience in food preparation and food safety practices

What We Offer

• The opportunity to lead two important fresh food departments within a successful and growing business
• A supportive and experienced management team
• Ongoing training and development opportunities
• A workplace that values initiative, innovation, and teamwork

The remuneration package on top of a competitive salary with include medical insurance, life insurance and access to staff discount on groceries.

If you're passionate about fresh food, enjoy leading people, and are ready to take the next step in your career, we'd love to hear from you.