Service Coordinator

CCS Disability Action; Rotorua; On-site; NZD 38,000 - 48,000; Part time

Benefits offered by this job

Flexible work arrangements

Employee Assistance Programme (EAP)

Wellbeing day

Exclusive discounts

Job summary

CCS Disability Action seeks a Service Coordinator to support disabled people and their families in Rotorua and the wider Bay of Plenty region. The role covers Rotorua or Tauranga bases, with Tauranga applicants welcome.

You will coordinate flexible, high-quality services, provide advocacy and information sharing, and develop strong community connections. Managing Support Workers and delivering contracted services while upholding rights-based practice is central.

Qualifications

• Commitment to progressing the rights of disabled people.
• Experience helping individuals and families access supports.
• Ability to form positive relationships and networks.
• Strong oral and written communication.
• Understanding of the disability sector.
• Willingness to be creative delivering services.

Responsibilities

• Coordinate high-quality services that are creative, flexible and responsive to needs of disabled people and their families.
• Provide services, advocacy and information sharing.
• Develop and maintain positive working relationships and community connections and networks.
• Partner with disabled people and whānau to support choice and control.
• Coordinate and manage Support Workers and carers for quality support in community and homes.
• Coordinate delivery of contracted services meeting funders’ specifications.
• Ensure work with disabled people and whānau is high quality and rights-based.

Skills

Communication skills

Time management

Relationship building

Disability knowledge

Creativity

Community networking

Education

Tertiary training

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Hours: Permanent, part-time (20 hours per week)

Job description Service Coordinator

Job specific information

We are seeking a person who is committed to making a difference in the lives of disabled children and adults, and their families/whānau in Rotorua. This role covers the Rotorua region in Bay of Plenty, but applicants can be based in Rotorua or Tauranga. Applicants from Tauranga are very welcome to apply.

• Coordinating high-quality services that are creative, flexible, and responsive to the needs of disabled children, adults and their families/whānau.
• Provision of services, advocacy and information sharing.
• Developing and maintaining positive working relationships and community connections and networks.
• Partnering with disabled people, their families and whānau to support them to have choice and control in their lives.
• Coordinating and managing Support Workers and carers to provide quality support and services in the community and in people’s homes.
• Coordinate delivery of contracted services which meet the funders’ specifications.
• Ensure that our work undertaken with disabled people, their family/whānau, and our related community partners, is of high quality and is rights based.

About you

We would love to hear from you if you:

• Understand, and are committed to progressing the rights of disabled people.
• Have experience working with individuals, families/whānau to access supports and services.
• Have an ability to form positive relationships and networks.
• Have great oral and written communication skills.
• Have an understanding and knowledge of the disability sector and can relate to disabled people in a positive affirming manner.
• Strong time management and organisational skills.
• Have excellent skills in developing and maintaining trusting and accountable relationships with staff.
• Previous experience and/or tertiary training.
• Demonstrates a willingness to be creative and innovative in delivering services.

Why us?

At CCS Disability Action, we foster a supportive and inclusive workplace guided by the UN Convention on the Rights of Persons with Disabilities, Te Tiriti o Waitangi, and the New Zealand Disability Strategy. We uphold a strong human rights framework and promote equal opportunities for all.

Our strategic priorities, Te Aronui, shape how we work – valuing relationships, wellbeing, and knowledge while keeping whānau hauā/disabled people at the heart of everything we do. We celebrate diversity and offer flexible work arrangements to support work-life balance. Join our friendly, values-driven team and make a meaningful impact every day.

With a strong employee value proposition, we offer great employee benefits, job-related training, and clear career growth pathways. Whether you’re with us short-term or long-term, we provide the tools and opportunities for success. Our employee benefits programme includes:

• Exclusive discounts
• Free access to the Employee Assistance Programme (EAP)
• A paid annual wellbeing day.

Applications close on Sunday 27 September 2026. Please note applications reviewed as received and may be interviewed before the closing date.

We work within a human rights framework and are committed to equal opportunity in all our employment policies and procedures. We welcome enquiries from everyone and value diversity in our workforce. We openly encourage disabled people to apply.