Senior Support Engineer – Azure & Linux Reliability (Hybrid)

Propellerhead; Auckland; Hybrid; NZD 100,000 - 140,000; Full time

Benefits offered by this job

Be part of an innovative team

Fortnightly knowledge sharing sessions

Competitive salary and ESP offering

Hybrid working model (office + home)

Equal opportunity employer

Job summary

Propellerhead is seeking a Support Engineer with 5+ years of experience to operate and improve our production systems. You will own incidents, work with System Reliability Engineers, and contribute to DevOps practices while engaging with clients during business hours.

The role requires regular in-person attendance in Auckland as part of a hybrid work model; we welcome applicants from across New Zealand and beyond who plan to relocate.

Qualifications

• Bachelor/degree in Software Engineering or Computer Science.
• 5+ years in a similar Support Engineer role.
• Experience with Azure and Linux.
• Experience with Azure network configuration.

Responsibilities

• Triages issues in real-time and verifies impact.
• Investigates root causes and resolves incidents.
• Monitors progress and communicates status to clients.
• Contributes to DevOps and continuous improvement.
• Documents system architecture and deployment processes.
• Collaborates with Development teams on solutions.

Skills

5+ years experience

Client engagement

Operational troubleshooting

Education

Software Engineering or Computer Science degree

Tools

Azure

Linux

Azure Networking

Job description

Propellerhead is seeking a Support Engineer with 5+ years of experience to operate and improve our production systems. You will own incidents, work with System Reliability Engineers, and contribute to DevOps practices while engaging with clients during business hours.

The role requires regular in-person attendance in Auckland as part of a hybrid work model; we welcome applicants from across New Zealand and beyond who plan to relocate.