Senior Sales Consultant - Westgate

Target Furniture; Waitakere Ranges; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Electric car discount

Free on-site parking

Career development

Staff discounts

Flu vaccination

Employee Assistance Programme

Fortnightly pay

Job summary

Target Furniture is seeking a Senior Sales Consultant in New Zealand. You will drive sales performance and act as a key escalation point when the Sales Manager is unavailable.

You will meet and surpass sales targets through deep product knowledge and tailoring solutions to customer needs, while stepping into a leadership role to resolve escalated issues and maintain smooth store operations. Weekend work is required.

Qualifications

• At least 3 years' experience in a sales consultant role.
• Proven track record of achieving sales targets.
• Previous customer service experience in furniture is an advantage but not essential.

Responsibilities

• Deliver exceptional sales performance and meet targets.
• Escalate and resolve issues in the absence of the Sales Manager.
• Step into leadership to ensure smooth store operations.
• Provide excellent customer service as part of the sales process.

Skills

Sales

Customer service

Leadership

Time management

Organisational skills

Microsoft Office

Tools

Retail management systems

Microsoft Office

Job description

As the Senior Sales Consultant, you will be primarily focused on delivering exceptional sales performance while also serving as a key point of escalation for issues in the absence of the Sales Manager.

As a high-achieving sales consultant, you will be expected to meet and surpass sales targets through a deep understanding of our product offerings and the ability to tailor these to customer needs.

In addition to driving sales, your role involves stepping into a leadership position as needed, resolving escalated issues, and ensuring smooth store operations. This dual function requires excellent sales acumen, a proactive approach to problem-solving, and strong leadership skills.

We are looking for an enthusiastic and energetic individual who ensures customer service is not an afterthought, but an intrinsic part of the sales process.

Just so you know, this is a full-time role, and the successful candidate will be rostered to work 40 hours per week over 5 days, including Saturday or Sunday. With our exciting new Westgate store upcoming, successful applicants will initially be based at our Sylvia Park or Wairau store before moving across to Westgate when the new store opens.

To succeed in this role, you'll have at least 3 years' experience in a sales consultant role, with a proven track record of achieving sales targets and delivering exceptional customer experiences.

As with any retail role, you'll be required to work weekends and public holidays during our trading hours. The good news? We don't do late-night trading... ever!

Previous customer service experience within the furniture industry would be an advantage, but it isn't essential. We have a structured training programme to help you learn the Target Furniture way and set you up for success.

You’ll also bring:

• A collaborative, team-first attitude, with honesty, integrity and open communication at the heart of everything you do.
• A results-driven mindset and a genuine passion for helping customers find the right solution for their home.
• Outstanding customer service and relationship-building skills, with the ability to turn conversations into sales.
• A strong work ethic and a willingness to roll up your sleeves and get the job done.
• Excellent organisational and time management skills, with the ability to manage multiple priorities in a fast-paced retail environment.
• Confidence using retail management systems and Microsoft Office.
• A reasonable level of fitness, as some lifting and moving of furniture is required as part of the role.

At Target Furniture, we are a vibrant and diverse team culture. As a growing and reputable Kiwi-owned brand, we love celebrating our achievements and fostering a fun work environment. Besides being part of an internationally spirited team, here's what you'll enjoy as part of our whānau:

• Get access to an electric Nissan Leaf at a special discount, with all maintenance, insurance, registration, and Warrant of Fitness taken care of by us
• Enjoy free on-site parking
• We believe in ongoing career development to help you reach new heights
• Receive generous staff discounts on our beautiful furniture
• Benefit from a free annual flu vaccination
• Feel a true sense of belonging and community spirit with us
• Utilise our Employee Assistance Programme (EAP) whenever you need it
• Enjoy the convenience and predictability of being paid fortnightly

Our story |To tatou korero

Target Furniture is a 100% homegrown Kiwi furniture retailer that has been in business for over 30 years! Our customer’s satisfaction is our top priority, and we are constantly evolving as we help Kiwis to create a home they love. We started from humble beginnings with our first store opening in 1992 in Mt Eden,Tāmaki Makaurau, and since then, we have grown to seven branches nationwide.

We have an incredible plan for our future to stay relevant and competitive. We are dedicated to pushing ourselves to be better than yesterday with exciting new generation concept stores opened in Auckland, Tauranga, Wellington, and Christchurch.

We encourage our customers to explore and discover our furniture while using some innovative technology that facilitates the shopping experience. We offer great furniture that suits all tastes and put our people first by supporting, listening, and connecting.

Join a Kiwi-spirited company that Dream Big every day and empower our people to Go For It because we are In It Together as one team.

Ready to take the next step in your career? before 29 September 2026

Please note all preferred/successful candidates must:

• Be eligible to work in New Zealand
• Undergo a Criminal Conviction History check
• Submit a copy of their ACC claims history check
• Complete a pre-employment drug test

We are an equal opportunity employer and encourage applications from all qualified individuals, regardless of race, gender, disability, or other identifying characteristics.

To find out more about us, visit www.targetfurniture.co.nz.