Senior Risk & Assurance Lead, Enterprise Resilience

Nz Post; Auckland; Presencial; NZD 120.000 - 180.000; Jornada completa

Descripción de la vacante

NZ Post, a major New Zealand organisation, is seeking a Risk & Assurance Lead for the Customer Service Delivery unit. The role focuses on implementing the enterprise risk framework, guiding leaders on risk management, and building an effective risk assurance programme.

It requires strong relationship-building and the ability to influence across levels of the business. Based in Auckland (East Tamaki), the position involves facilitating workshops, monitoring risks, and supporting continuity and

Formación

• Proven experience in risk, assurance, audit, or governance with ability to translate complex concepts into practical actions.
• Strong relationship-building and influencing skills to partner with operational leaders at all levels.
• Proactive, solutions-focused mindset to identify risks, analyze trends, and drive improvement.
• Experience embedding risk frameworks, assurance programmes, and resilience practices in large organisations.
• Excellent communication, high attention to detail, and ability to work at pace with competing priorities.

Responsabilidades

• Drive implementation of NZ Post's enterprise risk framework and help leaders identify, assess, monitor, and manage risk.
• Facilitate risk workshops and provide practical guidance on risk management, controls, and compliance.
• Build and deliver a risk assurance programme and strengthen first-line assurance capability.
• Monitor Customer Service Delivery risks and report on risk trends and issues.
• Enable business continuity, incident management, and recovery readiness activities.
• Develop risk insights, indicators, and assurance reporting for better decisions.
• Partner with Operational Excellence to embed risk management into day-to-day governance.

Conocimientos

Stakeholder engagement

Risk management

Policy development

Workshop facilitation

Communication skills

Descripción del empleo

NZ Post, a major New Zealand organisation, is seeking a Risk & Assurance Lead for the Customer Service Delivery unit. The role focuses on implementing the enterprise risk framework, guiding leaders on risk management, and building an effective risk assurance programme.

It requires strong relationship-building and the ability to influence across levels of the business. Based in Auckland (East Tamaki), the position involves facilitating workshops, monitoring risks, and supporting continuity and