Senior Retail Assistant | Repco Motueka

Repco; Motueka; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Staff discounts

Team environment

Career development

Job summary

Repco Motueka is seeking a friendly Retail Assistant to ensure customers have a great in-store experience, guide product choices, upsell where appropriate, and process sales at the till.

The role involves stock reception, merchandising, and maintaining showroom standards, with a team-focused culture and staff discounts on our automotive range.

You’ll join one of the biggest automotive brands in the region, with opportunities to learn and develop.

Qualifications

• Very customer focused
• Clear communication and phone manners
• Confident in a retail/sales environment

Responsibilities

• Provide great customer service and guidance to customers
• Process sales at the till and upsell where possible
• Maintain showroom presentation and merchandise, stock handling and reception

Skills

Customer service

Communication

Teamwork

Job description

• Tuesday-Friday 8am-5:30pm & Saturday 8am-4pm (43.5 hours)
• Friendly & fun team, great staff discounts, plus the opportunity to learn & develop
• Work with one of the biggest brands in the automotive industry

Repco

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

About The Role

At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties Include

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Skills & Experience

This is a very customer focused position, so you'll naturally be a people person and a passionate customer service expert, with previous retail and/or customer service experience. Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

Why Our Team Loves Working For Repco

• Recognition programs and team incentives for your performance
• An inclusive team environment: our team are important members of GPC
• Ongoing training and career development; we genuinely care about supporting you to reach your full potential
• Attractive team member pricing across all GPC AP businesses
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.