Senior Retail Assistant | Repco Burnside

Repco; Christchurch; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Staff discounts

Training and development

Job summary

Repco in Christchurch is seeking a Duty Manager/Senior Retail Assistant to ensure every customer enjoys a great in-store experience. You will guide product choices, upsell where possible, and process sales at the till. The role includes key holder responsibilities, opening/closing, and running Sunday shifts.

Join a friendly, supportive team with excellent staff discounts and ongoing training to help you grow your retail career with one of the automotive industry’s leading brands.

Qualifications

• Very customer-focused role with emphasis on service quality.
• Experience in retail and/or customer service is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Ensure great in-store customer experience from entry to sale.
• Guide customers around products and upsell where appropriate.
• Process sales at the till and handle stock as needed.
• Open and close store as a key holder; manage Sunday shifts.
• Contribute to a positive team culture and showroom presentation.

Skills

Customer service

Communication skills

Teamwork

Sales mindset

Job description

• Monday - Thursday 8:00am-4:30pm and Sunday 9:00am-5:00pm (39.5 hours)
• Friendly & fun team, great staff discounts, plus the opportunity to learn & develop
• Work with one of the biggest brands in the automotive industry

Repco is a well-known and highly respected brand within the automotive industry. As we continue to grow, there is no better time to join us and take your career up a gear. We provide fantastic training and support to our staff, and you'll work with an experience and knowledgeable team.

About The Role

At Repco we want to ensure that each customer has a great experience in store and as a Duty Manager\Senior Retail Assistant your key focus is to ensure this. This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till. You will also take responsibility as a key holder, opening and closing as well as running shift on Sunday.

Duties Include

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing

Skills & Experience

This is a very customer focused position, so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience. Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

Why our team loves working for Repco

• Recognition programs and team incentives for your performance
• An inclusive team environment; our team are important members of the GPC family
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket
• Ongoing training and career development; we genuinely care about supporting you to reach your full potential
• Discounts internally and with external partners including health providers

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.