Senior Product Manager Digital Services & Strategy

Auckland Council; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

Auckland Council seeks an experienced Product Manager to provide strategic leadership within Technology Services. This leadership role sits in an Agile Release Train, collaborating with Product Owners, delivery leaders, architects and senior stakeholders to shape priorities and deliver value for Aucklanders.

You will establish product vision, strategy and roadmaps, ensure alignment with organisational objectives, customer needs and long-term value, and balance competing demands across a diverse

Qualifications

• Extensive Product Management experience within a large or complex organisation.
• Experience developing product strategies, roadmaps and long-term plans.
• Experience prioritising investment, initiatives and competing demands.
• Ability to influence and engage senior stakeholders across business and technology.
• Experience using customer insights and data to inform decisions.
• Strong commercial, analytical and problem-solving capability.
• Experience operating with Agile environments (Scrum/Kanban/SAFe).
• Understanding of technology platforms and architecture considerations.
• Experience with customer-facing digital products such as websites or eCommerce would be advantageous.
• Strong communication, facilitation and stakeholder management skills.
• Certification in Product Management, Agile, Scrum, SAFe or Design Thinking would be advantageous.

Responsibilities

• Establish and maintain product strategies, visions and roadmaps aligned to portfolio priorities.
• Lead prioritisation across the ART, guiding investment decisions and backlogs.
• Balance customer needs, business priorities and technical considerations with stakeholders.
• Develop deep understanding of customers, applying research and insights to strategic direction.
• Provide leadership across planning and delivery to ensure measurable benefits and value.

Skills

Strategic thinking

Stakeholder leadership

Portfolio management

Agile experience

Product discovery

Decision making

Communication

Prioritisation

Education

Tertiary qualification or equivalent experience

Job description

Auckland Council seeks an experienced Product Manager to provide strategic leadership within Technology Services. This leadership role sits in an Agile Release Train, collaborating with Product Owners, delivery leaders, architects and senior stakeholders to shape priorities and deliver value for Aucklanders.

You will establish product vision, strategy and roadmaps, ensure alignment with organisational objectives, customer needs and long-term value, and balance competing demands across a diverse