Senior Operations Analyst — AI-Driven Transformation

Electric Kiwi; Auckland; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

5 extra days of paid leave

EAP through Clearhead

Share programme

50% off public transport

Epic office views

Job summary

Electric Kiwi is seeking a detail-oriented Operations Specialist to enhance our operational processes and improve customer experience through innovation and AI. You will play a crucial role in identifying issues proactively and collaborating with various teams to ensure efficient project delivery.

We're looking for someone with strong stakeholder engagement skills, an analytical mindset, and the ability to thrive in a fast-paced environment. If you are passionate about transforming operations and embracing technology, we want to hear from you!

Qualifications

• Proven experience in an operational, business analysis or process-driven programme of work.
• Strong stakeholder engagement skills.
• Analytical and detail-oriented, comfortable working with data.

Responsibilities

• Develop expertise in operational processes.
• Monitor and assess operational processes.
• Collaborate with teams to deliver platform requirements.
• Coordinate operational projects end-to-end.
• Engage with stakeholders across the business.

Skills

Operational expertise

Stakeholder engagement

Analytical skills

Project coordination

Comfortable engaging with technology

Job description

Electric Kiwi is seeking a detail-oriented Operations Specialist to enhance our operational processes and improve customer experience through innovation and AI. You will play a crucial role in identifying issues proactively and collaborating with various teams to ensure efficient project delivery.

We're looking for someone with strong stakeholder engagement skills, an analytical mindset, and the ability to thrive in a fast-paced environment. If you are passionate about transforming operations and embracing technology, we want to hear from you!