Senior Network & Infrastructure Leader

Deloittenz; Auckland; On-site; NZD 160,000 - 210,000; Full time

Job summary

Deloitte in Aotearoa is seeking an accomplished Infrastructure leader to guide the dedicated team, own the architecture of enterprise network services, and drive continuous improvement across on-premises and cloud environments. You will lead complex troubleshooting, design reviews, and cross-functional collaboration to deliver resilient infrastructure aligned with business goals.

The role requires hands-on leadership, advanced network knowledge, and strong communication with technical and

Qualifications

• 8+ years in infrastructure, IT operations, or related field.
• 3+ years leading teams or infrastructure operations.
• Hands-on experience designing and troubleshooting enterprise network services.
• Strong enterprise network architecture from concept to implementation and support.
• Experience managing infrastructure in a complex organisation.
• Willingness to stay hands-on during major incidents.
• Experience supporting users across multiple offices and remote work.
• Broad knowledge of networking, servers, cloud, backup, monitoring, identity services.
• Experience with ITSM frameworks and governance.
• Experience supporting audits and remediation.
• Ability to communicate risks to technical and non-technical stakeholders.

Responsibilities

• Leading and developing the Infrastructure team while remaining actively involved in technical delivery and complex troubleshooting.
• Owning the architecture, technical design and continuous improvement of enterprise network services.
• Developing and reviewing high-level and low-level technical designs, architectural standards, implementation plans and infrastructure documentation.
• Providing technical leadership for network and infrastructure projects, upgrades, office technology implementations and major changes.
• Configuring, implementing and troubleshooting network and infrastructure technologies where senior technical involvement is required.
• Managing infrastructure operations across networks, servers, cloud platforms, virtualisation, endpoints, monitoring and backup services.
• Acting as a senior escalation point for complex infrastructure incidents and leading technical diagnosis during major incidents.
• Ensuring infrastructure services are appropriately monitored, patched, secured, backed up, documented and supported.
• Translating business, security and operational requirements into practical technical designs and implementation approaches.
• Evaluating infrastructure technologies and providing recommendations based on security, supportability, resilience, performance and cost.
• Managing technology lifecycle planning, supplier relationships, procurement and infrastructure roadmaps.
• Working within ITSM frameworks covering incident, request, change, problem and configuration management.
• Supporting security, compliance, audit, control-attestation and vulnerability-remediation activities.
• Maintaining accurate network diagrams, architectural records, operating procedures, support documentation and configuration information.
• Communicating infrastructure risks, technical options and recommendations clearly to technical and non-technical stakeholders.

Skills

Leadership

Team leadership

Network architecture

Enterprise networking

Incident management

ITSM

Cloud platforms

Security awareness

Documentation

Stakeholder communication

Tools

Aruba

Cisco

Meraki

Palo Alto

VMware

Hyper-V

Windows

Linux

Azure

AWS

GCP

Intune

VDI

Job description

Deloitte in Aotearoa is seeking an accomplished Infrastructure leader to guide the dedicated team, own the architecture of enterprise network services, and drive continuous improvement across on-premises and cloud environments. You will lead complex troubleshooting, design reviews, and cross-functional collaboration to deliver resilient infrastructure aligned with business goals.

The role requires hands-on leadership, advanced network knowledge, and strong communication with technical and