Senior Ministerial Services Advisor: Policy & Compliance

Ministry of Business, Innovation and Employment (MBIE); Wellington; On-site; NZD 118,000 - 143,000; Full time

Job summary

MBIE in Wellington is seeking a Principal Ministerial Services Advisor to provide expert leadership, advice, and capability development across the Ministerial Servicing function. This senior role leads frameworks, policies, and training to ensure high-quality, consistent ministerial servicing practices across MBIE.

You will work with business groups and senior leaders to build capability, support OIA and Privacy Act responses, and drive continuous improvement while advancing ministry-wide

Qualifications

• Significant experience in Ministerial Services.
• Expert knowledge of the Official Information Act and Ombudsman guidance.
• Strong understanding of government, Cabinet, and Parliamentary processes.
• Experience developing and implementing frameworks, policies, procedures, and operating models.
• Proven experience coaching, mentoring, and building capability in others.
• Strong strategic thinking and analytical skills.
• Excellent written and verbal communication skills.
• A relevant tertiary qualification or equivalent practical experience.

Responsibilities

• Provide expert leadership, advice, and capability development across MBIE's Ministerial Servicing function.
• Lead the development and review of ministerial servicing frameworks, policies, procedures, and guidance.
• Design and deliver capability-building initiatives, including enterprise-wide training and communities of practice.
• Provide coaching, mentoring, quality assurance, and technical support to MBIE colleagues.
• Lead and oversee responses to enterprise-wide OIA and Privacy Act requests.
• Build strong relationships with stakeholders across MBIE and the wider public sector.
• Identify and implement opportunities to improve performance, quality, and consistency.

Skills

Ministerial Services

OIA knowledge

Cabinet & Parliamentary processes

Frameworks design

Coaching & mentoring

Strategic thinking

Relationship management

Communication skills

Tertiary qualification

Education

Tertiary qualification

Job description

MBIE in Wellington is seeking a Principal Ministerial Services Advisor to provide expert leadership, advice, and capability development across the Ministerial Servicing function. This senior role leads frameworks, policies, and training to ensure high-quality, consistent ministerial servicing practices across MBIE.

You will work with business groups and senior leaders to build capability, support OIA and Privacy Act responses, and drive continuous improvement while advancing ministry-wide