Senior Ministerial Services Advisor: Strategy & Capability

Ministry of Business, Innovation and Employment; Wellington; On-site; NZD 118,000 - 143,000; Full time

Job summary

The Ministry of Business, Innovation and Employment (MBIE) in Wellington is seeking a Principal Ministerial Services Advisor to provide expert leadership, advice, and capability development across MBIE's Ministerial Servicing function.

This senior specialist role will drive frameworks, policies, guidance, and training, support OIA and Privacy Act responses, coach colleagues, and help deliver high-quality ministerial servicing across the organisation.

Qualifications

• Significant experience in Ministerial Services and expert in the field.
• Strong understanding of Official Information Act, Ombudsman guidance, and parliamentary processes.
• Experience developing frameworks, policies, and operating models; able to lead enterprise-wide training.
• Proven coaching, mentoring and capability-building skills.
• Excellent written and verbal communication and stakeholder influence.

Responsibilities

• Provide expert advice on complex ministerial servicing matters including OIA requests.
• Lead development and review of ministerial servicing frameworks, policies, procedures and guidance.
• Design and deliver enterprise-wide capability-building initiatives.
• Coach and mentor colleagues; provide quality assurance and technical support.
• Oversee responses to OIA and Privacy Act requests.
• Build relationships with stakeholders across MBIE and the public sector.
• Identify opportunities to improve performance, quality and consistency.

Skills

Ministerial Services

OIA knowledge

Ombudsman guidance

Governance & Cabinet processes

Stakeholder management

Coaching & capability uplift

Policy development

Education

Relevant tertiary qualification or equivalent practical experience

Job description

The Ministry of Business, Innovation and Employment (MBIE) in Wellington is seeking a Principal Ministerial Services Advisor to provide expert leadership, advice, and capability development across MBIE's Ministerial Servicing function.

This senior specialist role will drive frameworks, policies, guidance, and training, support OIA and Privacy Act responses, coach colleagues, and help deliver high-quality ministerial servicing across the organisation.