Senior Massage Therapist & Spa Manager

Placements24; Queenstown; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Professional development

Discounts on spa services

Supportive culture

Queenstown spa

Job summary

Placements24 is seeking a highly experienced Senior Massage Therapist & Spa Manager to lead a tranquil spa in Queenstown. The role combines advanced massage therapy with strong leadership and day-to-day operations, ensuring an exceptional client experience.

The ideal candidate will hold a proven track record in massage modalities, staff leadership, and service standards, delivering calm, professional care in a premium spa setting.

Qualifications

• Professional certification as a Massage Therapist with extensive experience.
• Minimum of 4 years of massage therapy experience with advanced specialization.
• Proven spa management or supervisory experience.
• Strong knowledge of massage modalities and their therapeutic benefits.
• Excellent leadership, communication, and customer service skills.
• Ability to maintain a calm, professional demeanor in a high-service environment.

Responsibilities

• Perform a variety of therapeutic massage techniques including deep tissue, Swedish, sports, and hot stone.
• Manage spa staff including scheduling, training, performance reviews, and motivation.
• Oversee daily spa operations and ensure client satisfaction.
• Manage inventory, supplies, and equipment.
• Develop spa protocols and service standards.
• Conduct client consultations to tailor treatments.

Skills

Therapeutic massage

Leadership

Operations management

Customer service

Staff management

Education

Massage Therapist certification

Job description

About the Role

Our client is seeking a highly experienced Senior Massage Therapist & Spa Manager to lead their tranquil spa in Queenstown . This dual role requires exceptional therapeutic massage skills coupled with strong leadership and operational management capabilities. You will be responsible for providing a range of advanced massage therapies, overseeing daily spa operations, managing staff, and ensuring an unparalleled client experience. The ideal candidate is a compassionate healer with proven management experience, dedicated to maintaining the highest standards of service and well-being in the Eastern Cape .

Key Responsibilities

• Perform a variety of therapeutic massage techniques, including deep tissue, Swedish, sports, and hot stone massage.
• Manage spa staff, including scheduling, training, performance reviews, and motivation.
• Oversee daily spa operations, ensuring smooth service delivery and client satisfaction.
• Manage inventory, ordering supplies, and maintaining spa equipment and facilities.
• Develop and implement spa protocols and service standards to ensure excellence.
• Conduct client consultations to tailor treatments to individual needs and therapeutic goals.

Requirements

• Professional certification as a Massage Therapist with extensive experience.
• Minimum of 4 years of experience in massage therapy, with advanced specialization.
• Proven experience in a spa management or supervisory role.
• Strong knowledge of different massage modalities and their therapeutic benefits.
• Excellent leadership, communication, and customer service skills.
• Ability to maintain a calm and professional demeanor in a high-service environment.

Benefits

• Competitive annual salary with performance-based incentives.
• Opportunities for professional development in advanced therapies and management.
• Generous discounts on spa services and retail products.
• A supportive and growth-oriented work culture.
• Join a well-regarded spa in a peaceful setting in Queenstown.