Queenstown Spa Lead: Senior Therapist & Operations

Placements24; Queenstown; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Professional development

Discounts on spa services

Supportive culture

Queenstown spa

Job summary

Placements24 is seeking a highly experienced Senior Massage Therapist & Spa Manager to lead a tranquil spa in Queenstown. The role combines advanced massage therapy with strong leadership and day-to-day operations, ensuring an exceptional client experience.

The ideal candidate will hold a proven track record in massage modalities, staff leadership, and service standards, delivering calm, professional care in a premium spa setting.

Qualifications

• Professional certification as a Massage Therapist with extensive experience.
• Minimum of 4 years of massage therapy experience with advanced specialization.
• Proven spa management or supervisory experience.
• Strong knowledge of massage modalities and their therapeutic benefits.
• Excellent leadership, communication, and customer service skills.
• Ability to maintain a calm, professional demeanor in a high-service environment.

Responsibilities

• Perform a variety of therapeutic massage techniques including deep tissue, Swedish, sports, and hot stone.
• Manage spa staff including scheduling, training, performance reviews, and motivation.
• Oversee daily spa operations and ensure client satisfaction.
• Manage inventory, supplies, and equipment.
• Develop spa protocols and service standards.
• Conduct client consultations to tailor treatments.

Skills

Therapeutic massage

Leadership

Operations management

Customer service

Staff management

Education

Massage Therapist certification

Job description

Placements24 is seeking a highly experienced Senior Massage Therapist & Spa Manager to lead a tranquil spa in Queenstown. The role combines advanced massage therapy with strong leadership and day-to-day operations, ensuring an exceptional client experience.

The ideal candidate will hold a proven track record in massage modalities, staff leadership, and service standards, delivering calm, professional care in a premium spa setting.