Senior Insights & Partnerships Lead — Retail Innovation & Growth

Mercury

Bay of Plenty

Hybrid

NZD 120,000 - 180,000

Full time

8 days ago

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Benefits offered by this job

5 extra annual leave days
Home office setup allowance
Employee share scheme

Job summary

Mercury is seeking a Senior Insights & Partnerships Lead to shape the future of its retail portfolio. You will own the innovation roadmap, lead foundational research and segmentation, and build capability to drive insight-led decisions across teams.

You'll incubate opportunities to market readiness, influence home energy strategy, and cultivate external partnerships to bring concepts to life. Flexible, hybrid work options are available.

Qualifications

  • 10+ years' experience in customer insights, research, innovation or commercial partnerships.
  • Proven research design across quantitative and qualitative approaches.
  • Innovation pipeline management and overseeing the Consumer Retail roadmap.
  • Ability to turn insight into recommendations that shape propositions, portfolio and commercial decisions.
  • Strong influence across teams with the confidence to challenge thinking.

Responsibilities

  • Own the retail innovation roadmap and lead foundational research and segmentation programmes.
  • Build capability and lift insight-led decision-making across the business.
  • Incubate new opportunities to commercial readiness and shape Mercury's home energy thinking.
  • Develop external commercial partnerships ecosystem to bring ideas to life.

Skills

Customer insights
Research design
Innovation pipeline
Portfolio influence
Stakeholder collaboration

Job description

Mercury is seeking a Senior Insights & Partnerships Lead to shape the future of its retail portfolio. You will own the innovation roadmap, lead foundational research and segmentation, and build capability to drive insight-led decisions across teams.

You'll incubate opportunities to market readiness, influence home energy strategy, and cultivate external partnerships to bring concepts to life. Flexible, hybrid work options are available.

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