Senior Digital Workspace Engineer

New Zealand Government; New Zealand; Remote; NZD 110,000 - 160,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is hiring a Senior Digital Workspace Engineer to lead design, implementation and support of modern digital workspace solutions across the health system in New Zealand.

You will mentor engineers, drive automation, and set technical standards for endpoint, collaboration, identity and cloud-based workspace services, ensuring secure, resilient and user-focused solutions for clinicians and staff across Aotearoa.

Qualifications

• Bachelor's degree in IT/CS/Engineering or equivalent.
• 7+ years delivering enterprise ICT support and engineering services.
• Experience with EUC platforms: SCCM/MECM, Group Policy, Intune.
• Experience troubleshooting Windows devices in large enterprise environments.
• Experience with packaging tools and PowerShell scripting.
• Experience leading technical initiatives across complex IT environments.
• Strong expertise in endpoint management, cloud platforms, identity services.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead technical initiatives across digital workplace environments.
• Design, implement and support secure, modern endpoint and collaboration services.
• Mentor engineers and drive continuous improvement and automation.
• Collaborate with project teams, vendors and stakeholders.

Skills

Technical leadership

Mentoring engineers

Stakeholder management

Problem solving

Communication

Collaboration

Continuous improvement

Education

Bachelor's degree in IT/CS/Engineering

ITIL certification desirable

Tools

SCCM / MECM

Group Policy

Intune

PowerShell scripting

Windows device management

Job description

Work anywhere in New Zealand * Permanent, full time role. Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities. Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As a Senior Digital Workspace Engineer, you'll play a key technical leadership role in designing, implementing, and supporting modern digital workspace solutions that enable Health New Zealand's workforce to deliver exceptional patient care. You'll provide expert guidance across complex enterprise environments, ensuring the reliability, security, and performance of workplace technologies while driving continuous improvement, automation, and service optimisation. Working closely with engineers, technical leads, project teams, and vendors, you'll lead technical initiatives, mentor team members, contribute to technical standards, and support the delivery of modern endpoint, collaboration, identity, and cloud-based workspace services. This is an exciting opportunity to influence the future of digital workplace technologies, champion innovation, and deliver secure, scalable, and user-focused solutions that support healthcare professionals across Aotearoa.

About the Team / Service / Location

You'll join Health New Zealand's Digital Workspace team, a collaborative national team responsible for delivering secure, reliable, and modern workplace technologies that support thousands of healthcare professionals across Aotearoa. The team works closely with Digital Operations, project teams, technical specialists, service providers, and vendors to design, deliver, and continuously improve digital workspace services that enable clinicians and support staff to work effectively. With a strong focus on innovation, collaboration, standardisation, and continuous improvement, the team embraces modern technologies and national ways of working to provide high-quality, resilient digital services. This role offers the opportunity to work in a supportive and technically diverse environment where you'll contribute to national initiatives while helping shape the future of Health New Zealand's digital workplace services.

About you

You're an experienced ICT professional who enjoys solving complex technical challenges and delivering modern, reliable digital workplace solutions. With a strong background in enterprise technology environments, you're comfortable leading technical initiatives, providing expert guidance, and ensuring services remain secure, stable, and aligned with organisational standards. You have a passion for continuous improvement, proactively identifying opportunities to optimise platforms, automate processes, and enhance the end-user experience while balancing operational excellence with evolving business needs. You are a collaborative and approachable technical leader who enjoys mentoring engineers, sharing knowledge, and fostering a culture of innovation and continuous learning. You build trusted relationships with colleagues, stakeholders, vendors, and customers, communicate technical concepts with confidence, and thrive in fast-paced environments where resilience, adaptability, and teamwork are essential. Committed to Health New Zealand's values, you embrace Te Tiriti o Waitangi, lead with integrity, and are dedicated to delivering technology solutions that enable clinicians and healthcare teams to provide exceptional care across Aotearoa.

To succeed in this role, you will bring :

• A bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline, or equivalent industry experience, with ITIL or service management certifications highly desirable.
• At least seven years' experience delivering enterprise ICT support and engineering services, ensuring platform availability, stability, security, and compliance with technical standards.
• Proven experience with EUC management platforms such as SCCM / MECM, Group policy, Intune.
• Proven experience with L2 and L3 Troubleshooting on Windows Devices in Large enterprise environments.
• Experience with Application Packaging tools and PowerShell scripting
• Proven experience leading technical initiatives across complex IT environments, including service optimisation, platform improvements, and the delivery of modern digital workplace solutions.
• Strong technical expertise in endpoint management, modern workspace technologies, cloud platforms, identity services, collaboration tools, automation, and enterprise infrastructure.
• Demonstrated ability to provide technical leadership, mentor engineers, and support the successful delivery of projects and operational initiatives.
• Excellent analytical, troubleshooting, and problem-solving skills, with the ability to resolve complex technical issues and continuously improve service performance.
• Exceptional communication and stakeholder management skills, with the ability to build trusted relationships across technical teams, business stakeholders, vendors, and service providers.
• A collaborative, customer-focused approach with a commitment to Te Tiriti o Waitangi, continuous improvement, operational excellence, and delivering secure, resilient, and user-centred digital services.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.