Senior Court Registry Officer — Lead in Complex Cases (Flexible Hours)

Public Defence Service - New Zealand; Whanganui; On-site; NZD 67,000 - 90,000; Full time

Benefits offered by this job

4.4 weeks holiday leave

Flexible work hours

Online professional development portal

Inclusive networks

Job summary

Public Defence Service - New Zealand seeks a Senior Court Registry Officer (Senior CRO) in Levin to lead complex cases and provide advanced court registry support. You will mentor colleagues, ensure efficient case progression and uphold high standards of judicial support within a Registry team.

The role emphasises mentoring, professional judgement, and resilience in challenging environments, with a focus on consistent application of court processes and statutory functions.

Qualifications

• Strong judgement and decision‑making for complex and sensitive situations.
• Ability to mentor, buddy and share knowledge within a Registry team.
• Proven capacity to support process improvements and service delivery.

Responsibilities

• Provide advanced support to ensure accurate and timely court processes.
• Mentor junior staff and contribute to capability development.
• Support peer learning and contribute to quality customer service.

Skills

Judgement/Decision‑making

Mentoring or training others

Stakeholder collaboration

Job description

Public Defence Service - New Zealand seeks a Senior Court Registry Officer (Senior CRO) in Levin to lead complex cases and provide advanced court registry support. You will mentor colleagues, ensure efficient case progression and uphold high standards of judicial support within a Registry team.

The role emphasises mentoring, professional judgement, and resilience in challenging environments, with a focus on consistent application of court processes and statutory functions.