Senior Court Registry Officer

Nz Ministry Of Justice; Whanganui; On-site; NZD 67,000 - 90,000; Full time

Benefits offered by this job

4.4 weeks holiday leave

Flexible work hours

Online professional development portal

Inclusive networks

Job summary

Senior Court Registry Officer – District Court, Levin, NZ, leads and supports a Registry team to ensure quality customer service and timely case progression. You will apply advanced expertise to resolve complex matters and mentor colleagues to develop capability.

You will participate in peer learning and ensure consistent court processes, while maintaining professionalism in diverse and challenging environments.

Qualifications

• Strong judgement and decision‑making in complex matters.
• Experience mentoring or training others.
• Ability to lead on high‑risk or complex cases.
• Collaborate effectively with diverse stakeholders.
• Demonstrates resilience and professionalism in challenging environments.

Responsibilities

• Apply advanced expertise to resolve complex and technical matters.
• Support consistent application of court processes and statutory functions.
• Mentor peers and contribute to capability development.
• Assist in ensuring quality customer service and timely case progression.

Skills

Complex cases

Mentoring

Process improvement

Stakeholder engagement

Resilience

Job description

Senior Court Registry Officer – District Court, Levin

This senior role provides Court Registry Officers with the opportunity to step up into a more complex and specialised position, recognising experience, professional judgement and readiness to operate at a higher level.

Te Haeata/The Opportunity

As a Senior Court Registry Officer (Senior CROs), you will play a critical role in the successful operation of the Courts. Working as part of a Registry team, you will contribute to the delivery of quality customer service, efficient and timely case progression, and effective judicial case support. As a Senior CRO, you will apply your advanced expertise, knowledge and experience to resolve complex and technical matters and support the consistent application of court processes and statutory functions. You will also contribute to peer learning and capability development through mentoring, buddying and sharing their knowledge and experience. See the attached position description for a full outline of the role and responsibilities.

Ō pūkenga/Skills and Experience

To be successful in this role, you will bring strong judgement, sound decision-making and a proven ability to operate confidently in complex and sensitive situations. We are looking to shortlist candidates who demonstrate:

• ability to manage high risk or complex cases
• experience mentoring or training others
• contribution to process or service improvements
• ability to work constructively with diverse stakeholders
• resilience and professionalism in challenging environments

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand. Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

Utu ā-tau/Salary

The remuneration band for this role is $67,066 to $90,008 -the appointing salary will be based on skills and experience.

Applications close on 23 November; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date. If you have any questions, please contact [e-mail]. Follow us on LinkedIn