Senior Court Registry Officer

Ministry Of Justice; Whanganui; On-site; NZD 67,000 - 90,000; Full time

Job summary

Ministry of Justice in Levin, New Zealand, is seeking a Senior Court Registry Officer to step into a more complex, specialist role within the District Court. You will be part of a Registry team, delivering quality customer service and helping ensure timely case progression.

You will apply advanced judgement to resolve complex matters, mentor colleagues, and support consistent court processes and statutory functions while contributing to peer learning and service improvements.

Qualifications

• Advanced judgement and decision-making in complex scenarios.
• Ability to mentor and develop others within a registry team.
• Experience contributing to process or service improvements.
• Ability to work constructively with diverse stakeholders.
• Maintain professionalism and resilience in challenging environments.

Responsibilities

• Provide advanced expertise to resolve complex and technical matters and support consistent court processes.
• Mentor and develop peers through mentoring, buddying and knowledge sharing.
• Contribute to quality customer service and timely case progression within the District Court.
• Support judicial case work and ensure compliance with statutory functions.

Skills

high-risk cases

mentoring

process improvements

stakeholder management

resilience

Job description

Job Description

Senior Court Registry Officer – District Court, Levin

This senior role provides Court Registry Officers with the opportunity to step up into a more complex and specialised position, recognising experience, professional judgement and readiness to operate at a higher level.

Te Haeata/The Opportunity

As a Senior Court Registry Officer (Senior CROs), you will play a critical role in the successful operation of the Courts. Working as part of a Registry team, you will contribute to the delivery of quality customer service, efficient and timely case progression, and effective judicial case support.

As a Senior CRO, you will apply your advanced expertise, knowledge and experience to resolve complex and technical matters and support the consistent application of court processes and statutory functions. You will also contribute to peer learning and capability development through mentoring, buddying and sharing their knowledge and experience.

See the attached position description for a full outline of the role and responsibilities.

Ō pūkenga/Skills and Experience

To be successful in this role, you will bring strong judgement, sound decision‑making and a proven ability to operate confidently in complex and sensitive situations.

We are looking to shortlist candidates who demonstrate:

• ability to manage high risk or complex cases
• experience mentoring or training others
• contribution to process or service improvements
• ability to work constructively with diverse stakeholders
• resilience and professionalism in challenging environments

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The remuneration band for this role is $67,066 to $90,008 –the appointing salary will be based on skills and experience.