Court Registry Officer

New Zealand Government; Dunedin; On-site; NZD 61,000 - 81,000; Full time

Benefits offered by this job

4.4 weeks holiday leave

Flexible work hours where possible

Online professional development portal

Access to inclusive networks

Job summary

The Ministry of Justice in Dunedin invites applications for a Court Registry Officer in the Family team. This fixed-term 2-3 month fulltime role involves coordinating court proceedings, case information, and stakeholder communications with Judges and staff.

You will support court operations, liaise with diverse participants, and contribute to a people-centred justice service during a dynamic period.

Qualifications

• Detail oriented and observant in court processes.
• Self-aware and able to work individually or in a team.
• Ability to manage conflicting priorities and switch tasks quickly.
• Willingness to learn evolving legislation and court procedures.
• Resilience when handling sensitive cases and high volumes.

Responsibilities

• Court Taking – facilitate court use, introduce Judges, manage jurors, and handle admin tasks.
• Case Management – ensure judiciary and parties have required information and logistics.
• Customer Service – respond to queries face-to-face, phone, or email.

Skills

Detail oriented

Self-aware

Multi-task

Willing to learn

Resilience

Job description

Court Registry Officer, Dunedin District Court / Otago Region 2-3 Month Fulltime, Fixed-term/Secondment opportunity available! We are looking for a talented individual to come join our District Court as a Court Registry Officer in the Family team at Dunedin. Te Haeata/The Opportunity Court Registry Officer - in this role you will work with a team responsible for the successful operation of the court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary. The tasks required in the CRO role include but is not limited to:

• Court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the courtroom and chambers, managing jurors and general administration of the court.
• Case Management – taking responsibility for ensuring that the Judiciary and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner
• Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods.
• You must have a full clean New Zealand driving licence Ō pūkenga/Skills and Experience With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism. Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be

• Detail orientated and observant – the court has many different processes and case information needs to be accurate
• Self-aware –our participants are unique, and you will be confident working, both individually and as a team, across a range of situations
• Multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital
• Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand. Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role. As a Court Registry Officer this includes exercising Deputy Registrar Powers. Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The remuneration band for this role is $60,729 to $80,794 while the appointing salary will be based on skills and experience.