Senior Communications Advisor

JobSpace; Auckland; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Fair and equitable pay

Health and well‑being programs

Work‑life balance options

Employee recognition

Community involvement and cultural 연결

Job summary

Fonterra Te Mātāpuna is seeking a Communications Advisor to support Pūnaha's communication and engagement activity, preparing audiences for the changes the Programme will bring, and explaining the WHY, WHAT, HOW and WHEN in language they understand. You will craft messages for diverse audiences, use multiple channels, and work with the wider Programme team to coordinate delivery and measure impact.

We value inclusion and offer flexible, hybrid working, development opportunities, and a supportive

Job description

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves. Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution. Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

About the Opportunity

Fixed term through to September 2028. The Communications Advisor will report to the Communications Lead and will be accountable for supporting Pūnaha's communication and engagement activity to prepare audiences for the changes and impacts the Programme will bring. The principal accountabilities of the role are to communicate the WHY, WHAT, HOW and WHEN of the programme to the people who will be impacted, in a language that the audiences will understand. The audiences need to know what any change will mean for them, what they need to do to get ready, how their roles will change and where to go for help. This role supports the vision and central voice of the Programme and as such will need to work closely with the wider Programme team to determine the right messaging for each workstream and co-ordinate their delivery accordingly. This role is essential to effectively delivering change messaging in addition to general programme communications.

About You

You are a confident and capable communications advisor who enjoys bringing clarity to complexity and supporting meaningful business change. You'll bring experience for planning and executing end to end communications and are comfortable working in large, complex organisations. You use digital tools and platforms across a range of channels, including internal comms, external comms, digital, social, newsletters, intranet, websites, events and presentations. You also have working knowledge of Microsoft 365/SharePoint, Analytics, Co Pilot, Marketing Cloud and Clipchamp (preferred but not essential). You are an excellent writer who can translate complex information into clear, compelling messages, narratives, FAQs and talking points for diverse audiences. You build trusted relationships with leaders, subject‑matter experts, and cross‑functional teams, and are confident advising and influencing at all levels. You also bring a strong analytical mindset, using insights and reporting to measure effectiveness, improve engagement and continuously refine communication strategies.

Our Values

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

Our Commitment to You

We care for our people globally. Our comprehensive benefits support your well‑being, development, and work‑life balance:

• Fair and equitable pay
• Health and well‑being programs (medical, mental health support)
• Work‑life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

To learn more, visit Fonterra Careers

A Career of Opportunities

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co‑operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Join Us

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Together, we're shaping a future of inclusion

Inclusion is key to our Co‑operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation. We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions). If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.