Senior Communications Advisor

Fonterra; Auckland; Hybrid; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Fair and equitable pay

Health and well-being programs

Work-life balance options (flexible/hy

Employee recognition

Support for community involvement and

Cultural connection

Job summary

Fonterra invites experienced communications professionals to join a large transformation programme. You will turn complex information into clear, engaging content for diverse audiences and help people understand why change is happening and what to do to prepare.

Working with the Communications Lead and subject-matter experts, you’ll develop plans, coordinate across workstreams, and measure impact using data and feedback.

Responsibilities

• Turn complex information into clear, engaging communications for diverse audiences.
• Develop communication plans and compelling content.
• Coordinate communications across programme workstreams and channels.
• Measure effectiveness using insights, data and feedback.
• Support business transformation and organisational change initiatives.

Job description

About the Opportunity | Mō tēnei tūranga

At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

Fixed term though to September 2028

This is an opportunity to play an important role in a large-scale transformation programme, helping people understand and prepare for significant changes to the way they work.

Working closely with the Communications Lead, programme team and subject‑matter experts, you will turn complex information into clear, engaging and practical communications for a wide range of audiences. You will help people understand why the change is happening, what it means for them, what they need to do to get ready and where they can find support.

From developing communication plans and compelling content to coordinating communications across programme workstreams and channels, you will help create a consistent programme voice and deliver communications that build understanding, confidence and readiness for change.

You are an experienced communications professional who thrives in fast‑paced, complex environments and enjoys helping people understand and adapt to change.

You have a talent for turning complex information into clear, relevant and engaging communications that help people understand what is changing, why it matters and what they need to do. Whether you're developing key messages, writing content, creating communication plans or advising stakeholders, you bring a practical, audience‑focused approach and a strong commitment to delivering high‑quality outcomes.

You build trusted relationships quickly and work effectively with leaders, subject‑matter experts and cross‑functional teams to shape communication approaches and influence outcomes. You're comfortable working across multiple priorities, bringing sound judgement, initiative and attention to detail to everything you do.

You'll bring experience delivering end‑to‑end communication and engagement activities within large organisations, ideally supporting business transformation, organisational change or major programmes. You are confident using a range of communication channels and digital tools, and you understand how to tailor messages for different audiences to maximise understanding and engagement.

You are also comfortable using insights, data and feedback to measure effectiveness, identify opportunities for improvement and continuously strengthen communication outcomes. Experience with Microsoft 365, SharePoint, Copilot, Marketing Cloud, Analytics and Clipchamp will be an advantage.

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identity or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

We care for our people globally. Our comprehensive benefits support your well‑being, development, and work‑life balance:

• Fair and equitable pay
• Health and well‑being programs (medical, mental health support)
• Work‑life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

To learn more, visit Fonterra Careers

A Career of Opportunities | Ngā Mahi

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co‑operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Does this sound good to you? Come join our whānau – bring your whole self, and let's solve for better together.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co‑operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).