Senior Business Analyst — Shape Change & Value

New Zealand Post Group; Auckland; On-site; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Free onsite parking

Health insurance discounts

Holiday home rates

Retail discounts

Employee Assistance Programme

Plus more

Job summary

NZ Post is seeking a Senior Business Analyst to shape change that delivers meaningful value for customers, people and business. You’ll partner with business and technology leaders to identify opportunities, tackle complex challenges and guide informed decision‑making that enables successful delivery outcomes.

Working at the intersection of business and technology, you’ll help teams navigate ambiguity, uncover root causes, and translate ideas into practical solutions.

Qualifications

• Proven experience as a Senior Business Analyst in complex enterprise environments
• Strong stakeholder engagement and influencing skills, with the ability to build alignment across diverse groups and levels
• Experience leading discovery and analysis activities, including validating assumptions, uncovering root causes and shaping opportunities for change
• The ability to navigate ambiguity, balance competing priorities and focus teams on high-value outcomes
• Experience delivering business analysis across the change lifecycle, from discovery and strategy through to implementation and value realisation
• A continuous improvement mindset, with an interest in emerging technologies, practical application of AI, and advancing the Business Analysis profession

Responsibilities

• Partnering with Product Owners, Project Managers, Architects and business leaders to shape initiatives and define the best path forward
• Leading discovery and analysis activities to validate opportunities, problems, assumptions and desired outcomes
• Facilitating alignment across diverse stakeholder groups on priorities, scope, value and delivery approach
• Evaluating change options and assessing impacts, dependencies, risks and benefits to support informed decision‑making
• Bridging business and technology perspectives to ensure solutions are fit for purpose and successfully implemented
• Coaching and influencing others while championing strong business analysis practices across NZ Post

Job description

NZ Post is seeking a Senior Business Analyst to shape change that delivers meaningful value for customers, people and business. You’ll partner with business and technology leaders to identify opportunities, tackle complex challenges and guide informed decision‑making that enables successful delivery outcomes.

Working at the intersection of business and technology, you’ll help teams navigate ambiguity, uncover root causes, and translate ideas into practical solutions.