Senior Business Analyst

The Comfort Group - Asia Pacific; Auckland; On-site; NZD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary package

Staff discounts

Job summary

The Comfort Group is seeking an experienced Senior Business Analyst for a 12-month fixed-term contract. This hands-on leadership role involves leading a team and working across business and technology to solve complex challenges.

Responsibilities include leading the BA team, improving business processes, and engaging with stakeholders. Ideal candidates will have 5+ years of experience, strong technical skills, and a passion for leveraging AI to enhance business outcomes.

Qualifications

• 5+ years' Business Analysis experience across technology and data environments.
• Strong technical BA capability across systems, processes, data, APIs, and integrations.
• Proven Agile/Scrum experience in requirements, testing, and business change.

Responsibilities

• Lead and develop a team of 3 in Business Analysis.
• Partner with stakeholders to gather requirements and define outcomes.
• Analyse and improve business processes, systems, and integrations.

Skills

Business Analysis

Stakeholder engagement

Agile/Scrum

SQL

Automation

Leadership

Education

Relevant qualification in IT, software or business analysis

Tools

SAP/S4HANA

Azure DevOps

GitHub

BI

Job description

Who We Are

For over 90 years, The Comfort Group has been helping New Zealanders enjoy a better night's sleep. We are a family-owned manufacturer behind leading brands including Sleepyhead, SleepMaker, Dunlop Foams, Beautyrest and Dunlopillo.

We manufacture mattresses, bedding and specialist foam products for retail, commercial and export markets across Asia. As the only bedding manufacturer in the Southern Hemisphere producing its own speciality foam, we continue to invest in our people, products and operations.

About The Role

We're looking for an experienced Senior Business Analyst to join us for a 12-month fixed-term contract. This is a hands-on leadership role where you'll lead and develop a team of 3, while working across business and technology to turn complex challenges into practical solutions.

Key Responsibilities

• Lead, coach and develop the team, contributing to BA Chapter standards and continuous improvement.
• Partner with stakeholders to gather requirements, simplify complex information and define clear outcomes.
• Analyse and improve business processes, systems, data, integrations, risks and impacts.
• Work with Product Owners and squads to maintain a clear, prioritised and delivery-ready backlog.
• Participate in Agile/Scrum ceremonies, workshops, solution design and Sprint Reviews.
• Support test planning, functional testing, defect management, UAT and automated testing.
• Drive business readiness through early engagement, training, change support and train-the-trainer approaches.
• Use SQL, analytics, automation and AI-assisted tools to improve analysis and business outcomes.
• Build strong relationships across Architecture, technology and business teams.

About You

We're looking for someone excited by AI, curious about what's possible and passionate about using AI, automation and emerging technology to solve problems and work smarter.

As well as

• 5+ years' Business Analysis experience across technology, systems, software, integration or data environments
• Strong technical BA capability across systems, processes, data, APIs, integrations and enterprise platforms, including SAP/S4HANA
• Proven Agile/Scrum experience across requirements, testing, UAT and business change
• Strong stakeholder engagement, facilitation, communication and leadership/coaching skills
• Experience with SQL, Azure DevOps, GitHub, BI, data modelling and data quality
• Understanding of integration, ETL/ELT, middleware and APIs, including batch, file-based and event-driven environments
• Experience applying AI, automation and intelligent workflows to improve business outcomes
• Experience in manufacturing, supply chain, logistics, finance or operations
• A relevant qualification in IT, software, business analysis, business or a related discipline
• A curious, practical and structured approach to continuous improvement and emerging technology

Why Join The Comfort Group?

This is an exciting opportunity to make your mark - influence meaningful business and technology change. In return, we offer:

• Competitive salary package
• Staff discounts across The Comfort Group brands.
• A collaborative and supportive leadership team.

We look forward to receiving your application.