Senior Auto Parts Advisor | High OTE & Growth

MUSTER LIMITED; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

OTE-based earnings

Established automotive group

Penrose location

Diverse role with customers, techs and

Career development

Job summary

Winger Motors in Penrose, Auckland, is seeking a Senior Parts Advisor to join its busy Parts team. You will interpret OEM parts, source the right items and provide high-quality support to customers, trade customers and workshop technicians.

With at least 2 years' experience in parts advisory, you'll thrive in a fast-paced environment, manage multiple enquiries, and help maintain stock accuracy and margins while building strong customer relationships.

Qualifications

• Minimum 2 years' experience as a Parts Advisor or similar.
• Strong parts interpretation skills and automotive knowledge.
• Experience using parts catalogues and dealer systems.
• Excellent communication and customer service skills.

Responsibilities

• Handle incoming customer enquiries by phone and in person.
• Interpret OEM parts using catalogues and dealer systems.
• Identify and source correct parts for a range of vehicles.
• Provide parts support to customers, trade customers and workshop technicians.
• Manage parts orders, invoicing, credits, VORs and backorders.
• Build and maintain strong customer relationships.
• Assist with stock accuracy, margins and general Parts department organisation.
• Develop knowledge across vehicle makes, models and parts.

Skills

Parts knowledge

Customer service

Communication

Organisation

Tools

Parts catalogs

Dealer systems

Job description

Winger Motors in Penrose, Auckland, is seeking a Senior Parts Advisor to join its busy Parts team. You will interpret OEM parts, source the right items and provide high-quality support to customers, trade customers and workshop technicians.

With at least 2 years' experience in parts advisory, you'll thrive in a fast-paced environment, manage multiple enquiries, and help maintain stock accuracy and margins while building strong customer relationships.