Senior AI-Driven Business Platforms Lead

Fletcher Building Limited; Auckland; On-site; NZD 120,000 - 170,000; Full time

Benefits offered by this job

KiwiSaver 4% match

Health & wellbeing program

Staff discounts

Fuel discounts & Pie & coffee

Employee Education Fund

Job summary

Fletcher Building Limited in New Zealand is seeking a senior specialist to own Distribution business platforms, drive automation and AI-enabled improvements across branches, teams and customers. This role focuses on platform ownership, driving measurable value from problem to outcome, and shaping the shift from support to proactive optimisation.

The position reports to the Head of IT Distribution in a Full-time capacity within the Distribution Business Platforms Team, with significant influence

Qualifications

• 7+ years of experience across business platforms, enterprise applications, process improvement, automation or technology-enabled change
• Track record of improving business processes and delivering measurable outcomes through technology
• Experience owning or evolving SaaS, ERP or other business-critical operational platforms, including working with vendors
• Strong process analysis and solution design skills, documenting only as much as the outcome needs
• A practical understanding of what AI can and can't do, and how to apply it safely to business workflows
• Working knowledge of workflow automation, integrations, APIs, data flows and low-code/no-code tools
• Experience with testing, release and change implementation, and validating benefits
• Confident stakeholder engagement and influencing skills across operational, leadership and technical audiences
• Comfort with ambiguity, a bias toward simplification, and ownership from problem through to outcome
• A relevant tertiary qualification or equivalent practical experience

Responsibilities

• Own and optimise Distribution platforms, accountable for their business value, usability and lifecycle health
• Maintain improvement roadmaps and prioritised backlogs aligned to business strategy
• Get the most out of existing SaaS capability before adding customisation or new tools
• Work with vendors on releases, configuration, enhancements and integrations
• Spot high-value opportunities to simplify, standardise or automate manual, high-friction processes
• Turn emerging AI capability into practical use cases embedded in real workflows
• Assess opportunities on value, feasibility, risk, governance and adoption, and avoid tech looking for a problem
• Partner with technical, security and data teams to deliver safe, practical solutions
• Build strong relationships with Distribution stakeholders and understand their operational context
• Translate needs into clear requirements, solution options and acceptance criteria
• Lead improvements from concept through design, testing, implementation, adoption and review
• Make sure changes account for security, privacy, data quality, resilience and supportability
• Track adoption and outcomes to prove value and find the next improvement
• Keep platform knowledge documented so the team isn't reliant on any one person
• Manage vendor performance and service reviews, and mentor others in the team

Job description

Fletcher Building Limited in New Zealand is seeking a senior specialist to own Distribution business platforms, drive automation and AI-enabled improvements across branches, teams and customers. This role focuses on platform ownership, driving measurable value from problem to outcome, and shaping the shift from support to proactive optimisation.

The position reports to the Head of IT Distribution in a Full-time capacity within the Distribution Business Platforms Team, with significant influence