Senior Advisor, Social Media

ACC New Zealand; Wellington; On-site; NZD 101,000 - 131,000; Full time

Benefits offered by this job

9% superannuation

Life and income protection insurance

Flexible working

Job summary

ACC New Zealand is seeking a Senior Advisor, Social Media to lead day-to-day delivery across our social channels. You will create and publish engaging content, manage communities and campaigns, and use monitoring and analytics to understand what works.

You’ll spot emerging issues, provide trusted advice to stakeholders and help others deliver high-quality social content. Your work supports keeping Kiwis safe at work, at home, and everywhere in between.

Qualifications

• Strong hands-on experience managing social media channels.
• Experience delivering social media campaigns that connect with audiences.
• Government experience with risk awareness and ability to navigate public-sector social media risks.
• Excellent writing and storytelling skills with ability to turn ideas into audience-focused content.
• Experience with analytics and publishing tools (e.g., Sprout Social, Canva).

Responsibilities

• Create and publish engaging content across ACC's social channels.
• Manage communities and campaigns, and monitor analytics to understand performance.
• Spot emerging issues and provide trusted advice to stakeholders.
• Collaborate with the Digital Content Team and colleagues across communications.

Job description

• Take the lead on the day-to-day delivery of ACC's social channels
• Turn ideas and insights into engaging content that connects with New Zealanders
• Combine hands-on creativity with the influence and judgement of a senior advisor

Permanent | Wellington

About us | Mō mātou

ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.

You can find more about ACC and the work we do here.

About the role | Mō te tūranga mahi

This is a role where you can make a real impact. As Senior Advisor, Social Media, you'll be at the heart of how ACC shows up and connects with people across our social channels. You'll combine hands-on delivery with senior-level judgement, creating and publishing engaging content, managing communities and campaigns, and using monitoring and analytics to understand what's working.

You’ll have the autonomy to spot emerging issues, provide trusted advice to stakeholders and help others deliver great social content. By helping ACC connect with New Zealanders in relevant and meaningful ways, you’ll play your part in contributing to keeping Kiwis safe at work, at home, and everywhere in between.

The appointing salary for this role is $101,287 to $131,077, based on experience. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme (9% contribution) with features like no mandatory employee contribution, optional life and income protection insurance.

You’ll join ACC's Digital Content Team, working alongside specialists across social media, web, email and video and closely with colleagues across communications and engagement.

About you | Mōu

You're an experienced social media practitioner who enjoys being close to the work while bringing the perspective and confidence expected of a senior advisor.

You will bring:

• Strong hands-on experience managing social media channels, from content planning and publishing through to community management.
• A track record of creating engaging content and delivering social media campaigns that connect with audiences.
• Government experience and a strong risk radar, with sound judgement to navigate public-sector social media risks and emerging issues.
• Excellent writing and storytelling skills, with an instinct for turning ideas and information into clear, audience-focused content.
• Confidence using social media platforms, analytics and publishing tools, including Sprout Social and Canva or similar.
• The ability to work autonomously, make sound decisions and provide trusted advice to stakeholders.
• A collaborative approach and the confidence to guide others, provide quality assurance and champion great social content.
• Photography or videography skills would be an advantage.
• You must hold New Zealand work rights at the time of application.

Working at ACC | Mō ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.