Senior Change Manager

ACC New Zealand; Wellington; On-site; NZD 118,000 - 152,000; Full time

Benefits offered by this job

Flexible working

9% ACC superannuation contribution

Job summary

ACC New Zealand is seeking a Senior Change Manager to shape how we deliver meaningful outcomes for New Zealanders through large-scale change initiatives. You will partner with leaders and programme teams to design change strategies, drive adoption and build capability across health services, technology and business projects.

You will join ACC's Change Delivery team within Strategy, Engagement & Prevention, contributing to a centre of excellence focused on service design and practical

Qualifications

• Significant experience leading change planning and delivery across large, complex programmes and business initiatives.
• Deep expertise in change management methodologies, stakeholder engagement, impact assessment and change planning.
• Excellent communication and relationship management skills.

Responsibilities

• Shape strategic change across key ACC initiatives and delivery programmes.
• Partner with leaders and project teams to develop change strategies and implement activities that drive adoption and capability uplift.
• Provide expert change advice, mentor others and contribute to the practice while delivering practical outcomes.

Skills

Change management

Stakeholder engagement

Strategic thinking

Leadership

Communication

Problem solving

Education

Practitioner-level change management accreditation

Job description

• Shape strategic change across a range of key ACC business initiatives
  
• Join a high-impact team influencing change and delivery outcomes
  
• Flexible working and 9% ACC superannuation contribution

Permanent | Wellington preferred

About us | Mō mātou

ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.

You can find more about ACC and the work we do here.

About the role | Mō te tūranga mahi

Looking for an opportunity to influence change as part of a high-impact team? As a Senior Change Manager, you'll help shape how ACC delivers meaningful outcomes for New Zealanders through a range of typically large or complex initiatives - be that health services, technology or business initiatives. You'll partner with leaders and programme/project teams to develop change strategies and implementation activities that drive adoption, build capability and deliver sustainable results.

You'll join the Design and Change team within Change Delivery, part of ACC's Strategy, Engagement & Prevention group. This is a highly regarded team that sits at the centre of some of ACC's most significant change delivery and business improvement initiatives. The team combines expertise in service design and change management to help ACC deliver better experiences and outcomes for clients, providers and our people.

What makes this team unique is its focus on both strategy and delivery. You'll work alongside talented practitioners who are passionate about solving complex problems, partnering with leaders and creating practical, people-centred change. The environment is collaborative, supportive and intellectually stimulating, providing opportunities to influence decisions while continuing to grow your own capability and leadership. You'll be responsible for enabling the implementation of change processes in their entirety - from identifying impacts through to embedding and sustaining the change. You will also be expected to actively contribute to our change practice and mentor or support other team members.

The team is collaborative and delivery-focused and operates in a matrix structure. Practitioners currently work in a wide range of initiatives, including service redesign, technology platform introduction and digitalisation initiatives.

The appointing salary for this role is $117,787 to $152,430 based on experience. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme (9% contribution) with features like no mandatory employee contribution, and optional life and income protection insurance.

About you | Mōu

You will bring:

• Significant experience leading change planning and delivery across large, complex programmes and business initiatives. Experience within the health sector and/or Government desirable.
• Deep expertise in change management methodologies, stakeholder engagement, impact assessment and change planning.
• Experience influencing and partnering with leaders and teams in complex environments.
• Strong facilitation, coaching and relationship management skills.
• Strong ability to provide strategic thought leadership and expert change advice, while mentoring others and driving capability uplift across the change practice.
• Ability to work independently as a self-starter and as part of a team.
• Comfort working in a fast-paced dynamic delivery environment, with the ability to adapt quickly to changing circumstances and context.
• The ability to think strategically while delivering practical outcomes.
• Excellent communication skills and the confidence to challenge constructively.
• Strong problem-solving skills and a proactive approach to identifying and escalating risks and issues.
• Practitioner-level change management accreditation, or equivalent relevant experience.
  
• An understanding of Te Tiriti o Waitangi and its application in organisational settings.
• You must hold New Zealand work rights at the time of application.

Working at ACC | Mō ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.