Manager Marketing & Communications

New Zealand Government; Wellington; On-site; NZD 165,000 - 213,000; Full time

Benefits offered by this job

9% superannuation

Life insurance

Income protection insurance

Flexible working

Job summary

ACC in Wellington is seeking a Manager of Marketing & Communications to lead the media, digital marketing, content and brand teams. You will set strategic direction, prioritise initiatives and empower teams to deliver high‑impact campaigns and content that build trust and engage the public.

You will champion audience insight and behavioural change to improve recovery outcomes for New Zealanders, while advising the CEO and senior leaders on complex, high‑profile matters.

Qualifications

• Proven experience leading high-performing communications, marketing or media teams in a large or complex organisation.
• Deep expertise in media engagement, digital marketing and content, or brand and identity.
• Experience developing communications, marketing or public engagement approaches that deliver measurable results.
• Strong strategic thinking and sound judgement, including advising chief executives and senior leaders on complex matters.
• Experience using data, research and audience insight to set priorities and evaluate impact.
• Strong financial, resource and risk management experience.
• Demonstrated understanding and application of Te Tiriti o Waitangi in organisational practice.

Responsibilities

• Lead ACC's media engagement, digital marketing, content and brand teams.
• Set the strategic direction and priorities for these specialist functions.
• Empower teams to develop and deliver high-quality strategies, campaigns and content.
• Provide clear direction, sound judgement and constructive challenge.
• Champion the use of audience insight and behavioural change to strengthen public understanding and recovery outcomes.
• As a member of External Engagement leadership, advise the CEO and senior leaders and help set broader priorities.

Skills

People leadership

Media engagement

Digital marketing

Content strategy

Brand management

Strategic thinking

Job description

Lead ACC's media, digital marketing, content and brand teams.

• Shape how ACC communicates, engages the public and builds trust.


• Use insight, evidence and behaviour change to support better outcomes for New Zealanders.

Permanent | Wellington

About us | Mō mātou

ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You can find more about ACC and the work we do here.

About the role | Mō te tūranga mahi

As Manager, Marketing & Communications, you will lead ACC's media engagement, digital marketing and content, and brand teams. You will set the strategic direction and priorities for these specialist functions, ensuring their expertise and resources are focused on the work that will have the greatest impact. You will empower your teams to develop and deliver high-quality strategies, campaigns and content, while providing clear direction, sound judgement and constructive challenge.

A key focus of the role is ensuring communications, digital channels and marketing are used as strategic levers to support better outcomes. You will champion the use of audience insight, data and behavioural change to strengthen public understanding, encourage positive behaviour and contribute to better recovery outcomes and experiences.

As a member of the External Engagement leadership team, reporting to the Head of External Engagement, you will help set priorities for the wider function, provide trusted advice to ACC's Chief Executive and senior leaders, and build a connected, high-performing culture.

The appointing salary for this role is $164,705 - $213,148 based on experience.

ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme (9% contribution) with features like no mandatory employee contribution, optional life and income protection insurance.

About you | Mōu

• Proven experience leading high-performing communications, marketing or media teams in a large or complex organisation.


• Deep expertise in one or more of media engagement, digital marketing and content, or brand and identity, with the ability to provide leadership across the full function.


• Experience developing communications, marketing or public engagement approaches that deliver measurable results.


• Strong strategic thinking and sound judgement, including experience advising chief executives, executives or other senior leaders on complex and high-profile matters.


• Experience using data, research and audience insight to set priorities, evaluate impact and improve performance.


• Strong financial, resource and risk management experience.


• Strong strategic thinking, sound judgement and the ability to navigate complexity and change.


• Exceptional communication, influencing and relationship-building skills.


• Demonstrated understanding and application of Te Tiriti o Waitangi in organisational practice.


• A collaborative leadership style that develops people, builds capability and drives continuous improvement.


• You must hold New Zealand work rights at the time of application.

Working at ACC | Mō ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work.

Here are some ways we encourage that :

• Employee networks to support our colleagues from diverse backgrounds.


• The option to explore flexible working that suits your needs and ours.