Senior Adviser, Student Transition

New Zealand Government; Wellington; On-site; NZD 90,000 - 120,000; Full time

Job summary

Victoria University of Wellington is recruiting a Senior Adviser, Student Transition, to join Tītoko - Student Success team on a fixed-term, full-time contract of 14-months commencing October 2026. You will deliver high-quality orientation and transition programmes, coordinate recruitment and training of casual staff, and build strong relationships across the University to enhance student success.

Collaboration with Learning Designers will create engaging online resources and you will actively

Qualifications

• Collaborative and student-centred professional passionate about student success.
• Excellent communication, relationship management, and problem-solving skills.
• Ability to work across diverse environments and use data/feedback to inform improvement.
• Demonstrated commitment to equity and inclusion.

Responsibilities

• Deliver high-quality orientation and transition programmes that provide a welcoming and well-coordinated student experience.
• Coordinate recruitment, training, and support of casual staff.
• Build and maintain strong relationships with internal and external stakeholders across the University.
• Collaborate with Learning Designers to create and continuously improve engaging online resources that support students.
• Use student voice by engaging student groups and using insights to enhance orientation, transition, and student success programmes.

Skills

Student-centred

Collaboration

Communication

Relationship management

Problem-solving

Equity and inclusion

Education

Tertiary degree or equivalent

Job description

Are you committed to fostering belonging and success for students? Can you solve problems proactively, and deliver high-quality outcomes? Have you built strong partnerships and supported programmes that enhance the student experience?

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Senior Adviser, Student Transition, to join Tītoko - Student Success team on a fixed-term, full-time contract of 14-months commencing October 2026.

Key responsibilities:

• Deliver high-quality orientation and transition programmes that provide a welcoming and well-coordinated student experience, fostering engagement, connection, continuation, and success throughout the student journey.
• Coordinate the recruitment, training, and support of casual staff, ensuring they are well equipped to deliver transition programmes and contribute to student success initiatives.
• Build and maintain strong relationships with internal and external stakeholders, partnering across the University for successful delivery of student transition, engagement, and success initiatives.
• Collaborate with Learning Designers to create and continuously improve engaging online resources that support students throughout their university journey.
• Use student voice by building strong relationships with student representative groups, monitoring engagement and feedback, and using insights to enhance orientation, transition, and student success programmes.

Ō pūmanawa - About you

You are a collaborative and student-centred professional who is passionate about supporting student success and creating meaningful experiences that foster belonging, engagement, and achievement. Highly organised and adaptable, you can manage multiple priorities, coordinate orientation and transition programmes, and build effective relationships with students and stakeholders across the University. With excellent communication, relationship management, and problem-solving skills, you are confident working across diverse environments, using data and student feedback to inform continuous improvement. You bring initiative, sound judgement, and a commitment to equity and inclusion, thriving in a dynamic environment where you can make a positive impact on the student experience, from orientation and transition through to successful completion.

Key requirements:

• An understanding of Te Tiriti o Waitangi and its application in an educational context.
• Tertiary degree, or comparable professional experience in a similar role.
• Demonstrated client centred approach and service delivery skills.
• Proven ability to proactively navigate and manage issues to a successful resolution.
• Proven ability to manage competing and changing priorities and deliver to deadlines.
• Highly developed communication skills, with the ability to express complex matters in an accurate and concise form, both orally and in writing.
• Ability to work effectively in a team situation and coach/mentor/train less experienced staff.
• Demonstrated ability to build and maintain mutually beneficial relationships.

Close date for vacancy: 23 September 2026.