Senior Account Manager

Campfire Digital Recruitment; Hamilton; Hybrid; NZD 100,000 - 120,000; Full time

Job summary

Campfire Digital Recruitment in Hamilton (Auckland/Hamilton) is seeking a senior Account Manager to take end-to-end ownership of client relationships, delivery and growth across a diverse portfolio. The role offers autonomy, cross-functional collaboration and a path to influence agency systems and processes.

You will lead meetings, manage budgets, and coordinate specialists across performance media, content, SEO, web and strategy to drive value for clients and the business.

Qualifications

• Strong client-facing account management experience, ideally in an agency, digital marketing or related environment.
• You are proactive, organised and commercially minded with the ability to build relationships across levels of seniority.
• You can manage multiple clients and projects simultaneously while keeping delivery, budgets and communication on track.

Responsibilities

• Own a portfolio of client relationships from onboarding through delivery.
• Lead client meetings, reporting and communication with senior stakeholders.
• Manage projects, workflows, budgets and delivery across specialist teams.
• Identify retention risks and opportunities for account growth.
• Improve client-service processes and scalable agency systems.

Skills

Agency account mgmt

Stakeholder mgmt

Project management

Budget management

Digital marketing

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Campfire Digital Recruitment – Hamilton, North Island

Auckland/Hamilton | Permanent | Agency environment | Hybrid | $100,000 - $120,000 + Benefits

If you're an experienced agency Account Manager ready for greater ownership, commercial influence and autonomy, this is a compelling next step. You'll manage a meaningful client portfolio while helping shape the systems and processes that support the agency's next stage of growth.

ABOUT THE ROLE

This is a senior client leadership role with end-to-end responsibility across relationships, retention, project delivery and commercial growth. You'll work with a diverse portfolio of businesses while coordinating specialists across performance media, content, SEO, web and strategy.

You'll have the autonomy to run client relationships while also influencing how the wider agency operates. Rather than simply servicing accounts, you'll help improve processes, strengthen retention and identify opportunities to deliver greater value for clients and the business.

• Own a portfolio of client relationships from onboarding through ongoing delivery
• Lead client meetings, reporting and communication with senior stakeholders
• Manage projects, workflows, budgets and delivery across specialist teams
• Proactively identify retention risks and opportunities for account growth
• Help improve client-service processes and scalable agency systems

SKILLS AND EXPERIENCE

You'll bring strong client-facing account management experience, ideally gained within an agency, digital marketing or closely related environment. You'll understand how to balance excellent client service with project delivery, commercial outcomes and internal accountability.

You're proactive, organised and commercially minded, with the confidence to build relationships across different levels of seniority. You'll be comfortable managing multiple clients and projects simultaneously while keeping delivery, budgets and communication on track.

• Strong agency or digital account management experience
• Excellent client relationship and senior stakeholder management skills
• Strong project management across multiple clients and specialist teams
• Commercial understanding across budgets, retention and account growth
• Practical understanding of digital marketing and performance channels

If you're not actively job hunting but are intrigued by this opportunity, we'd love to have a completely confidential chat.

Pay Range: $100,000 - $120,000

ABOUT CAMPFIRE

Campfire is New Zealand's specialist recruitment agency for digital marketing, e-commerce, digital media, and creative roles.

We recruit across permanent, fixed-term contract, and freelance opportunities nationwide.

View our current digital talent here: https://www.campfirerecruitment.co.nz/view-digital-talent/