Senior Account Director

2Degrees Mobile; Auckland; Hybrid; NZD 140,000 - 210,000; Full time

Benefits offered by this job

Discounts on 2degrees products

Flexible working options

Job summary

2degrees is seeking a Senior Account Director to develop and strengthen wholesale partnerships, acting as the primary customer advocate and aligning business objectives with partner strategies.

You will lead executive-level discussions, governance and quarterly business reviews, collaborating with product, technology, operations, finance and legal to deliver growth and long-term value for both partners and 2degrees.

Qualifications

• Significant experience managing strategic partnerships within telecommunications, technology, or related industries.
• Proven experience engaging with C-suite and executive stakeholders.
• Strong commercial acumen with ability to identify growth opportunities.
• Ability to act as a trusted advisor and advocate for customers.
• Experience leading cross-functional initiatives and driving outcomes through influence.

Responsibilities

• Develop, manage and strengthen 2degrees' wholesale partnerships.
• Serve as the primary contact for partner stakeholders and align business objectives.
• Shape partnership strategy, establish governance, monitor performance and identify growth opportunities.
• Lead Quarterly Business Reviews and coordinate across product, technology, operations, finance and legal.
• Drive successful outcomes by coordinating internal and external stakeholders.

Job description

At 2degrees, our purpose is Fighting for Fair. Join us and be part of a team that's customer obsessed, challenges the status quo, owns it and cares for our people.

Commercially savvy, relationship driven and motivated by creating long-term value? This could be your next move.

Your role, your journey | Te Huarahi Whakatipu

At 2degrees, strategic partnerships play an important role in how we grow, innovate and deliver value for our customers. That's where you come in.

As our Senior Account Director, you'll be responsible for developing, managing and strengthening some of 2degrees' largest and strategically important wholesale partnerships, alongside a small number of other key partner relationships. Acting as the primary point of contact for partner stakeholders, you'll align business objectives, create long-term value for both our partners and 2degrees, and serve as the voice of the customer within the business.

Working closely with teams across product, technology, operations, finance and legal, you'll help shape partnership strategy, establish strong governance, monitor performance and identify opportunities for growth. You'll bring people together around shared goals and ensure joint initiatives are delivered successfully.

This role blends strategic partnership management, commercial leadership and stakeholder engagement. You'll lead executive-level relationships, facilitate Quarterly Business Reviews and work across internal and external stakeholders to drive successful outcomes.

You'll be the kind of person who enjoys building influential relationships, navigating complexity and creating value through partnership. If you thrive in environments where relationships matter as much as results, and enjoy bringing people together to achieve shared outcomes, we'd love to hear from you.

How you'll show up | Tu mai Tu Rangatira

• Significant experience managing strategic partnerships, key accounts or enterprise relationships, ideally within telecommunications, technology or a related industry.
• Proven experience building trusted relationships and engaging with C-suite and executive stakeholders, including leading Quarterly Business Reviews, governance forums and strategic commercial discussions.
• Strong commercial acumen, with experience identifying growth opportunities, negotiating commercial outcomes and delivering strategic value.
• The ability to act as a trusted advisor and advocate for customers, bringing the voice of the customer into decision-making and influencing outcomes across the organisation.
• Experience leading cross-functional initiatives and driving outcomes through influence rather than direct authority.
• Strong stakeholder management skills, with the ability to align diverse groups around shared objectives and create momentum across multiple workstreams.
• Confidence navigating complex customer environments and balancing customer needs with business priorities.
• Experience establishing governance frameworks, tracking performance and managing risks to ensure successful outcomes.
• Telecommunications industry experience would be highly advantageous, although deep technical expertise is not essential.
• Curiosity, resilience and a continuous improvement mindset.

What you'll get | Ngā rauemi Manaakitanga

• Plenty of opportunities to learn, grow and build a career you’re proud of.
• Flexible working options that support you to do your best work.
• Discounts on 2degrees products and services, including a phone plan worth bragging about.

We know great people don't always meet every requirement listed in a job advert. If this role excites you and you believe you could make a positive contribution, we'd love to see your application from you.

At 2degrees, we're committed to creating a workplace where everyone can thrive. We welcome applications from everyone, including people living with disabilities or who are neurodiverse. If you'd like any support or adjustments during the recruitment process, email us on *******@2degrees.nz. We're here to help you shine.

2degrees. It's time for something different.

2degrees, kua tae te wā kia eke panuku.

Don't wait to apply – applications close at 5:00pm on Wednesday 23 September 2026, although we'll be reviewing applications as they come in and may close the advert early if we find the right person.