Security Operations Squad Lead

Foodstuffs North Island; Māngere-Ōtāhuhu; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Inhouse learning and development

Flexible working options

Free carparking

Onsite café with subsidised meals

Job summary

Foodstuffs North Island is seeking an experienced Security Operations Squad Lead to oversee day-to-day security operations, incidents and threat detection, while mentoring Security Analysts and Engineers.

You will drive improvements across monitoring, incident response playbooks, and escalation processes, balancing hands-on work with leadership during high-pressure events.

Join a collaborative Tech team within our NZ Co-op and help safeguard systems across our stores and services.

Qualifications

• Significant technology experience in security operations or incident response.
• Proven leadership of security teams with technical credibility.
• Strong knowledge of incident response, alert triage, threat detection, containment and recovery.

Responsibilities

• Lead security operations, setting priorities across alert triage, investigations, incident response, vulnerabilities and escalations.
• Own major security incidents, leading investigation, containment, recovery and stakeholder communication.
• Improve detection and response capabilities, including monitoring, alert quality, playbooks and automation.
• Monitor service health, queue performance and operational readiness.
• Coach Security Analysts and Engineers, building accountability and discipline.
• Drive continuous improvement to simplify and strengthen security operations.
• Collaborate with Technology and the wider business to manage security risks and incidents.

Skills

Security operations

Leadership

Incident response

Threat detection

Stakeholder communication

Coaching

Queue health

Tools

SIEM

EDR

Case management

Job description

Ko wai mātou – About us

Kia ora. We’re Foodies. You know New World, PAK’nSAVE and Four Square right? That’s us!

With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Our Support Centre is 1,500+ people strong, which includes 500+ IT employees, who all play a vital role in ensuring the cogs of our Co-op stay turning and our systems stay ‘byte’-sized and ‘bug’-free.”.

Te Tūranga – About the role

We’re looking for an experienced Security Operations Squad Lead to lead the day-to-day effectiveness of our security operations and build a strong, responsive and continuously improving security capability.

This is a hands‑on leadership role where you’ll lead Security Analysts and Security Engineers while staying close to the action. From major incidents and escalations to monitoring, threat detection, vulnerability management and operational improvement, you’ll help ensure we’re ready to identify, respond to and recover from security threats.

You’ll bring together people leadership and strong security operations experience, creating clarity during high-pressure situations while continuously improving how the team operates.

What you’ll do

• Lead security operations, setting priorities across alert triage, investigations, incident response, vulnerabilities and escalations.
• Take the lead during major security incidents, remaining hands‑on across investigation, containment, recovery and stakeholder communication.
• Strengthen our detection and response capability, improving monitoring, alert quality, playbooks, processes, tooling and automation.
• Own operational performance, keeping a close eye on service health, queue performance, response readiness and operational metrics.
• Build and develop the team, coaching Security Analysts and Security Engineers and creating strong accountability and operational discipline.
• Drive continuous improvement, identifying opportunities to simplify, automate and strengthen security operations.
• Partner across Technology and the wider business, ensuring security risks and incidents are understood and managed effectively.
• Support our on‑call model and act as an escalation point when required, providing leadership and guidance on significant security, compliance or risk matters outside normal business hours.

Ngā painga - What we offer

We’re committed to providing awesome experiences for our people, including offering a range of benefits

• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).
• Flexible working options, a day off on your birthday, long service leave
• Free carparking - we’ve got over 1,000 carparks including EV plugs
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores

He kōrero mōu - About you

• Significant technology experience, including strong experience across security operations, SOC environments or incident response.
• Proven experience leading security teams while maintaining strong technical credibility.
• Strong knowledge of incident response, alert triage, threat detection, containment, recovery and vulnerability management.
• Practical experience with SIEM, EDR, case management and security operations tooling.
• Experience using service levels, operational metrics and queue health to improve performance.
• Confidence leading through major incidents and communicating clearly with technical and business stakeholders.
• Strong people leadership skills, including coaching, prioritisation, workload management and developing capability.
• Certifications such as GCFA, GCIH, SSCP or SC-200 would be advantageous.

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

$0 - $0 a year