Security Operations Analyst – 24/7 Incident Response

DEFEND; Auckland; Hybrid; NZD 80,000 - 110,000; Full time

Benefits offered by this job

3.5% KiwiSaver on top of base salary

Southern Cross Health Insurance

Mobile and Broadband discounts

Flexible, hybrid work environment

Home office setup allowance

Access to EAP services

Job summary

DEFEND is building world-class cyber resilience with engineered solutions and expert frontline defense. Cybersecurity Operations Analysts monitor threats, deliver actionable insights, educate users and respond to incidents with precision.

You will join a team that values collaboration, rapid incident response, and thorough documentation in a hybrid NZ-based role. The role emphasizes threat detection, incident response, threat intelligence, and clear reporting, with on-call responsibilities and a

Qualifications

• Experience in Threat Detection
• Experience in Incident Response
• Experience in Threat Intelligence
• Reporting Skills
• Excellent Communication Skills
• Remediation Techniques
• Operational Readiness
• Excellent Documentation Skills

Responsibilities

• Deliver security services by engaging, collaborating, and communicating with internal teams and stakeholders.
• Monitor security events and alerts to identify potential threats.
• Perform security alert triage, investigation, and analysis to assess severity and impact.
• Escalate incidents as necessary and conduct threat scope analysis to determine exposure.
• Perform impact analysis, document findings, and correlate threat intelligence for actionable insights.
• Prepare, review, and summarise customer reports to ensure accuracy and clarity.
• Respond to threats promptly, ensuring proper remediation processes are followed and recorded.
• Participate in a 24/7 on-call rotation, ensuring rapid response and service delivery during critical incidents.
• Maintain accurate documentation of all security monitoring and incident response activities.

Skills

Threat Detection

Incident Response

Threat Intelligence

Reporting Skills

Communication Skills

Remediation Techniques

Operational Readiness

Documentation Skills

Job description

DEFEND is building world-class cyber resilience with engineered solutions and expert frontline defense. Cybersecurity Operations Analysts monitor threats, deliver actionable insights, educate users and respond to incidents with precision.

You will join a team that values collaboration, rapid incident response, and thorough documentation in a hybrid NZ-based role. The role emphasizes threat detection, incident response, threat intelligence, and clear reporting, with on-call responsibilities and a