Cybersecurity Operations Analyst | Hybrid & IR

DEFEND; Christchurch; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

KiwiSaver 3.5%

Health insurance (Southern Cross)

Mobile & broadband discounts

Flexible hybrid work

Home office allowance

EAP services

Job summary

DEFEND is looking for a Cybersecurity Operations Analyst to monitor, triage, and respond to threats across customers' digital environments. You will deliver actionable insights, educate users, and coordinate with internal teams to ensure rapid containment and remediation.

You will participate in a 24/7 on-call rotation, maintain thorough incident documentation, and produce clear customer reports. Strong threat intelligence and communication skills are essential to succeed in this role at DEFEND

Qualifications

• Experience in threat detection, incident response, and threat intelligence.
• Strong reporting and documentation abilities.
• Excellent communication and collaboration with stakeholders.
• Ability to operate in on-call rotation and 24/7 incident response.

Responsibilities

• Deliver security services by engaging, collaborating, and communicating with internal teams and stakeholders.
• Monitor security events and alerts to identify potential threats.
• Perform security alert triage, investigation, and analysis to assess severity and impact.
• Escalate incidents as necessary and conduct threat scope analysis to determine exposure.
• Perform impact analysis, document findings, and correlate threat intelligence for actionable insights.
• Prepare, review, and summarise customer reports to ensure accuracy and clarity.
• Respond to threats promptly, ensuring proper remediation processes are followed and recorded.
• Participate in a 24/7 on-call rotation, ensuring rapid response and service delivery during critical incidents.
• Maintain accurate documentation of all security monitoring and incident response activities.

Skills

Threat Detection

Incident Response

Threat Intelligence

Reporting Skills

Excellent Communication Skills

Remediation Techniques

Operational Readiness

Excellent Documentation Skills

Job description

DEFEND is looking for a Cybersecurity Operations Analyst to monitor, triage, and respond to threats across customers' digital environments. You will deliver actionable insights, educate users, and coordinate with internal teams to ensure rapid containment and remediation.

You will participate in a 24/7 on-call rotation, maintain thorough incident documentation, and produce clear customer reports. Strong threat intelligence and communication skills are essential to succeed in this role at DEFEND