Security Officer - AUT

Red Badge Group; Auckland; On-site; NZD 52,000 - 76,000; Full time

Benefits offered by this job

Training support

Licensing support

Career progression

Job summary

Red Badge Group is seeking a Security Officer to provide a visible security presence across AUT campus. You will patrol, control access, respond to incidents and liaise with staff, students and emergency services to keep people and assets safe.

Ideal candidates will have NZ COA licence or eligibility, a clean record and strong observation, reporting and customer-service skills. The role offers day, night and weekend shifts on a full-time roster.

Qualifications

• COA security licence or eligible to obtain one.
• Clean criminal record and pass pre-employment checks.
• Experience in campus, corporate or retail security is helpful but not required.

Responsibilities

• Provide a welcoming, high-visibility security presence across campus.
• Conduct regular patrols of buildings, grounds, and carparks.
• Manage access control duties including reception and passes.
• Respond promptly to incidents, alarms and welfare checks.
• Monitor CCTV and security systems and report incidents.
• Complete clear incident reports and handovers between shifts.
• Maintain site safety and support evacuation procedures.
• Follow company policies, privacy and health and safety rules.

Skills

Observation

Communication

Incident reporting

Time management

Initiative

Confidentiality

IT basics

Customer service

Education

NZ COA licence

Tools

CCTV systems

Radios

Reporting software

Job description

Provide a safe, professional and customer-focused security presence across the AUT campus environment, delivering patrols, access control, incident response and liaison with students, staff, visitors and emergency services. This permanent role helps protect people, property and assets while ensuring a calm, welcoming and compliant environment across campus.

This is a full-time role working a roster that will include day, night and weekend shifts.

About Red Badge Group

Red Badge Group is a proudly Kiwi-owned security company providing guarding, mobile patrols, alarm monitoring, event security and risk management services across New Zealand. Our people make the difference, and our ambition is simple: to redefine what great security looks like for our customers. We are people-first, quality-focused and commercially ambitious.

The role

As a Security Officer – AUT you will deliver a visible, approachable and professional security service across campus. You will conduct regular patrols, manage access control, respond to incidents and alarms, and provide excellent customer service to students, staff and visitors. The role requires strong observation, clear reporting and the ability to work autonomously while maintaining close communication with the security team, campus management and external emergency services.

What You’ll Be Doing

• Provide a welcoming, high-visibility security presence across campus to deter unauthorised behaviour and provide reassurance to the campus community.
• Conduct regular foot and vehicle patrols of buildings, grounds and carparks, identifying hazards and reporting maintenance or safety issues.
• Manage access control duties including reception assistance, identification checks, issuing temporary passes and key management as required.
• Respond promptly and professionally to incidents, alarms and welfare checks, escalating to campus management or emergency services when necessary.
• Monitor CCTV, alarms and other security systems as directed, ensuring incidents are accurately recorded and reported.
• Complete clear incident reports, nightly handovers and operational logs to ensure continuity between shifts and accurate record-keeping.
• Maintain site safety by identifying and reporting hazards, supporting fire and evacuation procedures and ensuring doors and access points are secure.
• Comply with company policies, privacy requirements and health and safety procedures at all times.

What You’ll Bring

• A current and valid New Zealand Certificate of Approval (COA) security licence, or eligibility to obtain one.
• A clean criminal record and the ability to pass pre-employment screening checks.
• Previous experience in campus, corporate, retail or similar security roles is advantageous but not essential.
• Strong observation, communication and incident reporting skills with the ability to remain calm and decisive under pressure.
• Comfortable working independently and as part of a team with good time management and initiative.
• Professional presentation, high integrity and respect for confidentiality when handling sensitive information and CCTV footage.
• Basic IT skills and confidence using reporting systems, radios and mobile devices.
• Reliable, punctual and safety-focused with a customer-first approach.
• Eligible to work in New Zealand and 18 years or older.

Why join Red Badge

• Be part of a supportive, professional team with clear rostering and opportunities for training, licensing support and career progression within Red Badge Group.
• Work in a varied campus role where your contribution directly improves safety and the student experience.
• Join a company that values teamwork, integrity, professionalism and excellent customer service.

If you are dependable, customer-focused and committed to keeping an AUT campus safe and welcoming, we’d love to hear from you.