Security Officer — Auckland Venues, Customer-Focused

Auckland Council Group; Auckland; Presencial; NZD 60.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Living Wage starting rate

Full training provided

Descripción de la vacante

Tātaki Auckland Unlimited (TAU) is Auckland's cultural, events and destination agency. As a Security Officer, you will help keep iconic venues safe and welcoming while delivering high customer service.

You will monitor security needs across TAU venues, supported by a supervisor, control officers, and patrols. The role emphasizes preparedness and ongoing staff development to improve visitor experiences.

Formación

• Customer service focus and professional conduct.
• Ability to stay calm and make sound decisions in busy environments.
• Willingness to complete necessary security training and certifications.

Responsabilidades

• Maintain a safe and healthy workplace and respond to incidents.
• Provide visible, professional security support with strong customer service.
• Collaborate with internal teams and external partners to protect venues and assets.
• Complete all training requirements online and in person for the role.
• Work on shift following SOPs and guidance from the control centre.

Conocimientos

Customer service

Calm under pressure

Teamwork

Roster flexibility

NZ driver license

Physical fitness

COA advantageous

Security qualification

Educación

NZQA National Certificate in Security (Level 3) or equivalent

Descripción del empleo

Tātaki Auckland Unlimited (TAU) is Auckland's cultural, events and destination agency. As a Security Officer, you will help keep iconic venues safe and welcoming while delivering high customer service.

You will monitor security needs across TAU venues, supported by a supervisor, control officers, and patrols. The role emphasizes preparedness and ongoing staff development to improve visitor experiences.